I didn't like it because when I checked in the room key couldn't be used, I had to wait again. When I chatted, the response was slow, there were cockroaches in the bathroom, towels were not available, they said they were still being prepared, I waited from 4:00 PM to 7:00 PM before the towels were delivered. Please improve this in the future and the staff should be friendlier and more responsive because the room is not equipped with a telephone, so please don't be slow to respond when chatted.