Great location for popping into Cirencester and day out in the Cotswolds. Room was huge and very clean. Staff were helpful and friendly. Hotel was undergoing a paint job when we stayed but everyone working was very polite and helped us avoid any wet spots! Would definitely stay again,

It was a great stay and getaway from the city. Ideal location especially if you're planning on site seeing.

Lovely hotel, pleasant staff. Approximately a good 20 minutes walk from the town centre. Great to have parking

It's a lovely hotel although I had a dodgy tummy after breakfast both days and the music in the breakfast room was an awful collection of pop pap.

Amazing Hotel! Perfect in every way!

Hotel location, atmosphere, spa and room were nice. Reception staff - lovely. Bar/Restaurant Staff weren't rude but didn't seem bothered with actual service. I counted 10 dirty tables as we walked into the restaurant area, they were still all cluttered 90 minutes later. After waiting for table service for 15 minutes, I found a member of staff who asked to me follow them to the bar rather than serve us at the table, for no real reason than their convenience. We were approached once and asked whether we wished to order food but no one came back to ask as after that so we gave up. No one was rude, but no one really cared whether we were there or not. Spa was lovely and all the staff polite and engaging.

Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising.

Overall very good service

We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :)

A lovely hotel staff friendly, very clean and quiet. Our room was comfortable and spacious. Great breakfast . Will definitely revisit.

Lovely staff and hotel, room very nice and beautiful location

Very clean and warm room, excellent service and very tasty breakfast

Overall it was a lovely place to stay, and the staff were great and food fantastic. We had a room in the main house on the top floor, overlooking the garden. However we did leave a day early because we had two sleepless nights on a overly firm mattress and thin lumpy pillows. When you wake up at 2am, 4am and 6am, and are tossing and turning because you can't get comfy does spoil a lovely stay. Simply better pillows and a good mattress topper would make the world of difference. I'm not sure reception staff when i noted it saying 'no one has complained before', doesn't mean previous guests haven't felt the same! If you love firm mattresses where the springs dig it, you'll have great time.... saying all that the staff we met were fantastic and food we had was great quality and served with care and attention especially taking accont allergies!

Large room, comfortable bed and yummy breakfast.

Clean n cosy room. Staff were super friendly and helpful. Had a manicure after breakfast and went for a walk in the town afterwards which was lovely too.

The staff were great, so friendly, loved the food.

Friendly staff. Great food and fantastic spa and treatments.

Friendly welcome, cosy lounge and bar. Room was large and comfortable. Restaurant was excellent with good food quality and nice wines

Great condition rooms, bar staff and table service staff couldn't be more friendly. The only down side was the restaurant food. Edible but nothing special. Steak was dry, gnocchi meal was just simply gnocchi and ripped up mozzarella with passata tomato sauce poured over, I sent back my poached eggs at breakfast as they were hard, not runny. I had high hopes for the restaurant food but it was no different to what I could quickly whip up at home. My 3 stars are purely for the hospitality staff but not the chefs.

Lovely room, firm beds, and attentive staff. What more could you ask for? Great stay!