Traveloka (50)
Other sources (15)
8.3
Very Good
From 50 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
7.9
Meal
7.7
Location
7.9
Service and Facilites
8.3
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Traveler Reviews Smile Hotel Selayang Point
Number of reviews per page
20
40
Customer reviews
a***a
Leisure
10.0
/10
Reviewed 6 day(s) ago
Excellent and I'm happy to stay again. Keep it up. Very recommended. Next time will repeat to stay here.
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IN
Ika N. F.
10.0
/10
Reviewed 6 week(s) ago
the receptionist was so kind and helpful, the room was comfortable, the AC was cool and the water heater was just the right amount of warm...
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SY
Sue Y. G.
8.8
/10
Reviewed 72 week(s) ago
Good for a short stay. Beds and towels good. Fits 2. No lift. Floor is slippery sticky when wet. Public council parking. Near a food court.
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NF
Nor F. H.
5.4
/10
Reviewed 78 week(s) ago
So bad. Kotor, bilik kecil, dan tak berbaloi dengan harga. Memang menyesal.
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Accommodation's Reply
30 Jan 2024
Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
NM
Nur M.
6.2
/10
Reviewed 176 week(s) ago
Location is a bit hectic. Had to purchase majlis parking ticket to park. Very strong smell of cigarette coming from the corridor. Floor a bit slippery and sticky. Also can hear the chat from other room 😔. The bathroom part was disappointing. Floor was so slippery, dangerous for my toddler. And, bathroom was dirty. The toilet bowl was and around it was yucky, like it hadn't been rubbed for a very long time. Wall also got many stain. Please clean the toilet properly. We don't need an aromatic toilet but clean one. Some part of floor also got some dust and stain. Otherwise, size of room is OK. Suitable for the 3 of us.
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HJ
Ho Jia J.
9.4
/10
Reviewed 241 week(s) ago
Nice and clean room, would stay again.
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zj
zulikhwan j.
Medical
9.7
/10
Reviewed 313 week(s) ago
This hotel is pretty good, x away from the hospital where I stay here because he is near the hospital and his staff is good.
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MR
Maychelle R. M.
8.5
/10
Reviewed 343 week(s) ago
Good, staff was friendly. Room was nice, clean. Shower didn't have handle a bit difficult to bath but else okay. Recommended.
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OL
ONG L. M.
Backpacking
5.4
/10
Reviewed 362 week(s) ago
No vehicle cover, putih putih get saman. Wifi was very weak, no line. Wall insulation was bad, I heard next room's noises, annoyed.
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MM
Mohamed M.
Business
8.6
/10
Reviewed 396 week(s) ago
Basic accommodation for budget travelers. This hotel equipped with basic facilities and good hospitality.
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Fanny Ling
Family
9.1
/10
Reviewed 402 week(s) ago
Good and comfortable. Will visit again.
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Mohd Hafiz
Business
8.1
/10
Reviewed 402 week(s) ago
Decent place to stay, but I was given a room with no window even though I booked for 5 nights and that makes reconsider to stay for a long period next time.
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NH
Nurul H. B. Z.
Business
8.5
/10
Reviewed 402 week(s) ago
suitable for work visit. location is good
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MZ
MOHD Z. B. S.
Medical
9.1
/10
Reviewed 409 week(s) ago
Comfortably, the environment is not busy.
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AL
Adrian L.
Business
8.4
/10
Reviewed 410 week(s) ago
Non-smoking room having cigarette smell
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MA
Muhamad A. B. S.
Business
8.4
/10
Reviewed 411 week(s) ago
Hotel room great. Unfortunately the parking is a bit hard to get.
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Shafiee Saleh
Business
8.1
/10
Reviewed 412 week(s) ago
Nice hotel but far away from any facilities
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MA
MUHAMAD A. B. S.
Business
8.4
/10
Reviewed 412 week(s) ago
A great room, clean, overall great. will come again
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NN
Nurul N. H.
Family
9.1
/10
Reviewed 413 week(s) ago
Clean, beautiful, neat and comfortable, affordable with price.
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Nurul Nabilah Bt Rozeland
Backpacking
8.5
/10
Reviewed 419 week(s) ago
Safe, cleanliness and very comfortable
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Number of reviews per page
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