The room was very dirty and we have to call the guest , they didn’t respond. We found cleaner staff and had to requested to clean the room. The room was not prepared at all.

Better not choose this property. I did not expect that much for such price,but the basic point is that the trash can should be empty before I moved in. it was full. I left message, and no one replied. There is no hair dryer after we washed hair…..

Clean but furniture looked like it was salvaged fron the pavement after 3 months of rain.

Everything was great and cleaned.

The möbel were old, the was not matrimonial beds, there were just two beds together

Simple and basic but does the job. Wouldn’t hurt to have a coffee machine.

Was a nice place, clean and walkable. Around 30 min walk to Old town and also close to the tram/ bus station

It was a full apartment. However very under stocked kitchen. 2 ladles but no spatula. No paper towels. Dishwasher, but no soap for it or the sink. No toaster. There is a TV in the main room. But the cable coming in is a coaxial cable with an RCA connection on it. When I turned it on, the Input was set to DMI3. The only input setting I could get anything on was DTV so I presume it is a digital aerial antenna. All that I could get there was radio stations. I sent Swiss Star an email asking how to view the cable channels they specify in their Expedia listing (they list their phone number as for emergencies), but never got a reply. The drain in the bathtub (despite twisting the control for it) took over 15 minutes to drain the tub after a shower. I figured that surely the cleaning people knew this from every time they cleaned it. I guess they get as much cooperation from the management as the guests do. Of all the places I stayed in Europe this trip, this is the only place that I would definitely not return to.

was a large aparment, but empty; smell was bad; inside the refrigerator was a lot of ice

Perfect for a weekend. Near public transportation. Good price.

Bad check-in process

OK. Lacking facilities - marketed as place for 4, but dining table was tiny, only 2/3 sets of some crockery/cutlery items rather than 4. No English TV channels (all were scrambled). Would benefit from having some basics (cooking oil, washing-up liquid, decent wash-up sponge, etc) - when only staying for a few days it's daft to have to buy such basics.

I can confirm with other reviews that there is a strong curry smell in the appartment. The pictures did not represent the appartment at all. When we arrived there was no lounge, the sofas were in a hallway and we had to rearrange this to make an adequate living space. There was no extra pillows. we had 1 thin pillow each. There was very few cups and glasses and these were all quite small and the Toaster was a death trap where sparks would actually come out of it

The staff are very professional and efficient and I enjoy the area very much. I am thankful

The apartment is centrally located to train and tram stations, it is relatively close to the main train station and the city center. it is comfortable and can easily sleep 5 people.

Checking process was not smooth ... had to call their helpline using my international roaming phone to get the key . There were no basic facilities like coffee / tea bags .

I was charged twice for my staying in this place because I changed the date of my staying online .I called them and asked my money back and I was told" it's non_ refundable. I feel I'm rubed with this people! Checking in is a total nightmare. The key code that they send by email is useless. There are 2 buildings 6 floor each and only 3 parking spots for guests!

The workers are awesome

the building smelt of curry, the bedsheets pillows and covers were dirty and even had hair on them, an empty juice bottle with cigarette butts in it was lying in the balcony, no bin in the toilet, no dishwashing tablets or liquid, no microwave as advertised on the site and the bathroom and bedroom doors did not close properly. close to the train station and one stop from central station and three from the airport.

Horrible. Key code didnt work and no one picked hotline phone . I was with my familiy waiting on the road till 1 am and then I have to relocate to another hotel. They deduct money and not even ready to reimburse. Even hotels.com are not helpingg mich on this. I spoke to them for 2 hrs and then they relocated to me and even charged for it. Horrible horrible horrible. First time it happened with me...