The staff are nice, but the room was not kept clean every day and the amenities are poor. In addition, the location does not feel safe. I saw homeless people and others sleeping on the street, and the area feels dangerous after 9 PM. You must use Uber or a taxi to get around safely.

The room was clean and well maintained. Breakfast is always delivered the day before, which is a great option for those planning very early tours or activities. The reception staff were always very attentive and helpful. The neighborhood is not one of the safest, but the hotel is well located and offers easy access to several tourist attractions.

Housekeeping service was inconsistent. Making a bed with dirty sheets and finishing is something blow my mind. Also, VAT is pay during check-in but not configure in the price during the booking. Location is better than expected.

The hotel was good, but be warned the breakfast is very poor (two slices of bread, yogurt, juice, and an egg you need to cook yourself). The area around the hotel was also good, walking distance to everything we wanted to see but street not well lit at night so take that into consideration. Also only stairs at the hotel so need to carry luggage up if not on the ground floor.

Mil gracias a todos los que trabajan en este bonito lugar! Nos trataron súper! Sin duda lo regreso y lo recomiendo al 100

Arrived early morning. Held bags and had room ready 3.5 hours earlier than check-in time of 3 for no added cost. Well located to walk to San Cristobal and San Lucia Hill. Friendly staff. 16 mins drive from airport.

A little grocery store is right across the street for water and vegetables and anything you need for your kitchen. However where is very quiet at night. So it might turn some people off about security. But with your back to the front door if you turn to the left the neighborhood gets dodgy. If you turn to the right it is the neighborhood of patio Bella Vista which is lively restaurants college students and always hopping. Restaurants and food or an abundance around this hotel. Another caution. I would definitely get a sweet with a separate living room the bedrooms with kitchenettes are very tiny and on the first floor and very dark. They're in the back and super quiet and protected but they're very tiny two people will be on top of each other which many people like.

Fue de una semana a la otra ! Y muy a gusto con todo :)

Very nice stay of four days. Close to the centre and easy to walk everywhere. Amenities nearby and hotel staff very helpful

Was smaller building with no elevator so I had to walk up lots of stairs to get to third floor . The staff were extremely helpful Tv was a little funky at times and only two english channels, wifi was fine , has outdoor court yard which also was nice, clean and relaxing to sit in . They did also charge me for dirty sheets, which after three nights just needed washed, after a little chat they withdrew the charges

We had an amazing service by Boris. He gave us all the information we needed and went out of his way to organise tours for us

This was one of the cleanest hotels I’ve stayed in. The bathroom was spotless. Comfortable bed. The immediate area wasn’t very upscale, but it felt safe. I would stay here again the next time I’m in Santiago.

Hot water is non existent

This hotel was really garbage. The staff were extremely rude and gave wrong information on purpose every time we asked a question. The room was dirty and there were stains on the sheets. When we asked for a change they said there will be an additional charge to clean the sheets. After we left they sent some bogus email about missing towels and kept the security deposit. Would not recommend staying here under any circumstances.

Actually we liked everything except That the airconditioing was kind of slow cooling the place. Otherwise the apartment was in top condition.

Air conditioner sometimes makes noise

Incredible value for the price. You can walk to quite a few iconic destinations from the hotel —such as Lastarria and Patio Bellavista. The apartment itself was clean and had everything we needed!

Rooms are nice and cosy. Management is very nice and helpful. Area around the property is disappointing. Not a nice area to walk - there is a lot of homelessness, graffiti; shops and streets look rundown.

I was very happy to stay in the apart B hotel, except the shower that needs a full door because everytime I went to take a shower lots of water keep falling on the floor. If you guys update the shower I will consider it. Otherwise no. I was very unhappy with that issue. Thank you

Really enjoyed our stay. The rooms were clean, comfortable, and Daniel at the front desk was an amazing host. The location is walking distance to everything. Highly recommended.