Overall Ratings & Reviews The Polynesian Resort

This place has been around since I was a kid. I now take my kids here and even though not a lot has changed, that’s why we love it!

Wasn't notified it was under construction. Limited use in the rooms.

While some updates could enhance it, the accommodations are very clean, the staff is incredibly friendly, and a larger television in the room would be a welcome addition. Otherwise, it is a wonderful and affordable place to stay.

This is an older property and needs some work but as long as you know that … overall always a great time. Staff is great. 24 hr desk! I love the rooms here and always enjoy the stay.

its a great family place

The staff was wonderful the pool and hot tub were excellent. Kids enjoyed the game room. Room was spacious, but it definitely needs some updates. We had 2 rooms and 1 had bowls one didnt and then there was some lack of plates and utensils in one of the rooms. Overall though great stay!

Staff was nice and room was clean but super outdated like walking into the 70s show and it got loud at night and seemed pretty shady and a bit scary.We visited in winter so maybe the vibe is just weird in off season and different types stay at that time of year?

The balconies are closed. Kitchen not as stocked as hoped. Matresses are comfortable but well worn

Got balcony room and wasn’t told that we could not use it because it was safe for the past 6 months. Elevator didn’t work for our 1st night. They had to shut water off and it never stayed warm. Very disappointing for our girls trip.

Very friendly staff. Property is a little run down, but it worked perfect for our family. Will most likely stay there again.

This place needs to be updated. It’s not bad, it’s clean and comfortable and the people are friendly, but I do t think I will pay the price to stay there again until it’s been renovated.

I love this place! They have done a great job maintaining this hotel and keeping it in great shape for many years.

It was a great time.

Front Desk gal was very helpful and nice. Enjoyed the pool and hot tub. Room was very spacious.

Lady at the front desk was very rude very dark humor no smile whatsoever. Balconies were closed, but she lied and told us that construction had just started two weeks ago but reviews online show that this has been going on for months. The beds were very worn out and uncomfortable. I paid for this with pain pain for about the first six hours of my day waking up. The hallways are dingy and very dirty

I was initially hesitant due to recent reviews, but I enjoyed my stay. The room was warm, quiet, clean, and the bed was just right—not sagging or too firm. The staff were incredibly nice and professional. I can't wait to return with my kids to enjoy the pool and game room!

Zack was great

The hotel was very clean, it is an older building, but well kept up. The staff were over the top friendly and helpful. The prices were affordable for all our family members!

We stay here because it’s a decent hotel and the prices are great for families. The hotel definitely needs to be updated! I know the staff said they are working on updating things so I look forward to staying here again once those are done. The staff is always great! If you’re looking for a cheap decent place to stay with close vicinity to the beach I would stay here!

For a two star hotel, everything worked and I had no issues. The staff was friendly and helpful and the room was clean. My dogs were welcome for an extra fee and the staff kept my phone number and offered to keep an eye on them if I should have to leave. I am happy with the deal.