The hotel was lovely staff very helpful a receptionist called Kelly was very helpful. Lovely bar very relaxing all staff were very good.

Excellent location for those without a car. Situated alongside the Ryde public transport hub which includes train, bus & hovercraft options. A once very elegant hotel now perhaps a little tired but still full of charm. The staff were very helpful and friendly and the food was beautifully cooked traditional English fare.

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Yes AndYes

Good location, just the rooms were old and tired. Breakfast was okay. Overall the stay was average.

The hotel is very conveniently located for local amenities and our room had a fantastic view towards Portsmouth

Yes

Spacious room, Victorian high ceiling, clean room and bathroom, lots of fresh towels, shower gel n shampoo.

Every thingwas good andvery convenient

The room was extremely clean the staff were very friendly and welcoming. And didn’t mind me asking lots off questions about local bus service etc

Good

Very festively decorated for Xmas. The room was snug but had a good view, although since we were at the top there were a lot of intruding angles. For example standing up straight in the shower was a challenge. Breakfast was included and the staff in the restaurant were pleasant. Old fashioned seaside hotel.

All good and nice to have a 'individualistic style hotel'...ie still with Victorian features.

Was okay

We booked a sea view room, but the single glazed windows meant it was noisy. There is major engineering work happening across the road all through the night which we felt we should have been made aware of when booking as it affected our sleep. The walls between rooms are thin, meaning you hear your neighbours television (at 5am), and the curtains do nothing to cut out the street lights. There was a sliding door to the bathroom, which was easily dislodged from the track- just not user friendly. Tea and coffee was served in vacuum jugs, the coffee wasn’t very warm. There was a limited buffet selection, but the cooked menu had several options. However, my scrambled eggs were overcooked and the toast was rubbery. The lift only went 1 floor towards our room, leaving 2 flights of stairs to negotiate with my walking stick and our bags.

Clean and cosy room, friendly and welcoming

Staff friendly enough but hotel and rooms are very tired and in need of complete refurbishment. There is no double glazing so spent most of the night awake listening to the yobbos screeching up and down the main road on motorbikes.

Nice breakfast and very good location.

Staff were friendly and very helpful. Room was really good, quiet and good size bathroom. Great cooked breakfast. Great location, close to the railway station and bus station.

Good location.Clean. Breakfast good.Friendly staff