The bed was very uncomfortable, and there was no fitted sheet on the bed nor the comforter. The staff was nice. The breakfast was fine, nothing fancy. The bathroom had some damage on the walls, and the pipes were very loud every time you used the water. The shower was fine, and the water was hot. Overall, for the price, it was fine.

Clean room

Too good

.

Was our second stay there and we absolutely loved it. We have referred it to family members and they loved it.

Breakfast is awful Room cleaning need to be improved

Breakfast was chaotic. Basic housekeeping. Washing machines were ineffective, as were driers, with one out of order. Done Staff not knowledgeable about questions regarding hotel.

Floors on first floor smell like mildew due to water damage. First room given had water soaked into floor and water came out the cracks in the floor boards when you walked on it. Changed rooms but stale smell of water leakage and mildew is embedded. Very dank and dark on first floor and it connected to parking garage. Carpet is very old. The door from parking garage does not lock so security is poor as no scan to get into parking garage either. Breakfast was very basic and staff look miserable. Overall I complained and left early. I make a mistake.

Room’s ac system was noisy and make noises throughout the night

The bed was very comfortable. Staff were friendly. The room was properly cleaned and looked through. Clothing from previous occupants still in closet.

Outdated couch and bed

+++ Le déjeuner continental gratuit est un avantage et il est de bonne qualité. Lit confortable. Climatisation fonctionnelle. Le stationnement intérieur lorsqu'il y avait de la place, c'est bien. La localisation de l'hôtel est bonne, près du place Laurier, de l'Aquarium, etc. --- Nous avons été accueilli en anglais par un francophone! La femme de ménage n'a pas passé dans notre chambre malgré 3 nuitées passées à l'hôtel. À la volée on lui remettait dans le corridor les serviettes utilisées en échange de nouvelles propres. Aucun fil pour brancher le téléphone de l'hôtel. J'en ai informé le personnel. Aucun suivi par la suite de leur part. Note : C

Small building but clean

Decent place for a short stay, breakfast is average and parking is free

The washroom old not maintained well and the breakfast is not as expected it’s cheap

I rarely leave negative reviews, but I feel it’s important to share my experience so other travelers can make an informed decision. Unfortunately, this hotel did not meet even the standard I would expect from a decent-quality property. The room was significantly smaller than what was portrayed in the photos, which was quite misleading. The sofa in our room was broken and creaked loudly every time someone sat on it. When I brought this to the receptionist’s attention, there was no real acknowledgment or apology, only a casual response that they had been meaning to replace it. Housekeeping was also disappointing. During our stay, they only replaced the towels. The bed was not made, and the room was not tidied or cleaned, which is a basic expectation at any hotel. The breakfast experience was equally underwhelming. The food quality was poor, and what made it worse was that housekeeping staff were moving carts and trays through the same breakfast area while guests were eating, creating an unpleasant atmosphere. Overall, the staff came across as unfriendly and lacked the level of hospitality you would expect. Based on our experience, I cannot recommend this hotel. There are many better hotels available at similar or even lower prices that provide far better service, comfort, and value. In my opinion, this hotel is marketed very well online, but the actual experience falls far short of the expectations those advertisements create.

Clean room, but coffeemaker not working, table light not working, phone not working.

Super emplacement

We stayed 4 nights, included breakfast was great but exact same menu for 4 days in a row was just little bit disappointing.

Great hotel, used the bus to get downtown and back thanks to the bus pass they supplied. Unfortunately room 218 l was given is right over the garage door opener that caused some noise.