9.0
Exceptional
From 589 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

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Traveler Reviews Luca Hotel by Heritage Residences Signature Collection

Number of reviews per page
20
40
Top reviews
Asif
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.
georgina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very clean. The room the property are very pretty and unique. The location is awsome and staff and service are amazing!! I highly recommend you will not be dissapointed. Thank you Luca amazing staff for making our stay such a great experience!!
Bettina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Brett
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.
Joenny
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, and amazing staff!
Anteous
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was subpar for the price. The location wasn’t the best as the road in front is under construction.
Axel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ana was a great host, always making sure we had all that we needed. She was on-point providing recommendations for dinning, nightlife, shopping and things to do around.
Jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A very charming hotel with friendly staff. The road was under construction, it will be more convenient when finished but it did make the hotel very quiet for an urban setting.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great !!!except no signal to watch television
Dimitri
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Under construction. The water went out for almost a whole day. The room had a humid smell.
John
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel and a quiet oasis in the bustle of Santo Domingo.
Barbara
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful little hotel. Could use a bureau with drawers for unpacking and a suitcase holder for luggage.
Karen
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We have stayed twice at the Luca Hotel. The staff was all very kind and helpful. The location is close to everything in the Zona Colonial but in a quiet location. I would definitely stay here again.
Cristina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good stay
Roberto
icon-Business Family
Business Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel as always is nice and the staff superb. The construction around the old city is well underway.
Harrison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel has literally been a home away from home for our family. Nacho has instituted an incredible culture and truly cares about making a great guest experience. The location in a well-maintained, true colonial era building makes for a stay that is hard to beat. Thank you!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel in an old colonial building in the middle of the old city. Spotless and well appointed room overlooking an amazing central courtyard with tinkling fountains. Fantastic breakfast. Amazing staff. Free water dispenser for refilling bottles!!
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Service maravilloso! Habitaciones limpias, comodas y frescas! No se escuchan sonidos de la calle lo que permite descansar propiamente. El staff maravilloso! Las dos Anna nos brindaron una gran atención!! Esperemos regresar pronto
Angela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My boyfriend and I stayed here for two nights and it was really comfortable and clean - we would totally stay here again!
William
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Todo Super!!!!
Number of reviews per page
20
40

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