Overall Ratings & Reviews Tsilivi Beach Hotel

The hotel needs a renovation and the insulation of the walls, if someone slams the door at one end of the corridor it is heard at the other end.Also trucks were coming very often in the front of the hotel and making noise.Some of the staff was not friendly,there was only one elevator and the room attendant had the priority, the guest was waiting for elevator because of the staff,room attendance entered the room without knocking on the doors, the food was not wow either, every day the same food, snack time was the food left over from the day before. The hotel was not worth the money it was much more advantageous if we didn't take all inclusive and went to the restaurants and taverns.

Very nice place! The location and the area around is perfect. The all-inclusive packege very convinient and worth the money. I am very satisfied and can reccomend

Location was good, very clean. But when i had a computer booking error the hotel and hotels.com refused to work with me to reschedule the dates so i had to pay for a night when i couldnt be there. Breakfast was good, dinner was not. Booked a pickup with hotel and they forgot to put it through and i almost missed my ferry

From the photos, we expected a beautiful hotel on the beach. Tsilivi Beach Hotel was old and smelt like mold throughout. When we arrived,, our bedding was dirty, and the air conditioning unit made a loud noise whenever it was turned on. We let the front desk know asap and requested a new room. However, they were very dismissive and denied our request, saying it was normal. The tap water is not safe to wash your face or brush your teeth as it smells like sewage. We checked out a day early and did not receive any compensation.

Overall hotel very good through out, location petfect right next to the beach. Shame they dont offer sun lounges on the beach. Rooms ok and offer everything you need for your stay. Food was all inclusive, plenty choice for everyone, no issues. Pool is lovely sun loungers and beds are a bit of a problem as if you dont get up early yea knackered. We seem to have to follow suit as most beds gone by 8am. Which is a shame. Bar area is ok but very basic, cups for drinks are small even on a night for a beer. So i would recommended them getting pint glasses just for the beer. Everything else ok. Entertainment area is poor, one bar and sitting area for this. Poor. Entertainment is also average. Other than that hotel is good and definitely stop again

The hotel overall is very nice, excellent location. However the all inclusive food option does not cater for british tourists.

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Mixed feelings about this review. One hand I have the staff members that they do the maximum that they can with resources that they have. In the other hand issues with noise, hot water, ( both addressed by the management as soon as they could) room hygiene, restaurant food hygiene and limited variety ( staff members sticking their hands on food - although using gloves), sun beds are outsourced so you’ll need to pay for it, and each day is a different price, be aware. If you suffer from food allergies this country isn’t for you. The potential and location of the hotel is huge but due to the lack of investment they are set to fail, at this stage no way is a 4* hotel.

Fantastic place and good location next to shopping, restaurants, and all of the natural wonder of Zakynthos

This property was excellent all round . cleanliness, food, pool area was lovely, right on the Beach and in the middle of tsivili , although not noisy. Would definitely recommend this to families and cousins

Nice location

The place was nice and had a good selection for meals. Parking was sometimes tight, but that seems to be normal for the whole island. Overall, we enjoyed it for the few days we were there.

Staff was excellent! Dennis was especially helpful and pleasant! The cleaning person did an excellent job cleaning everyday.

We loved being so close to the beach, while also easily being able to walk into "town." Over-all we had a lovely vacation! The food was good considering it was all-inclusive. For those with food allergies- you can let the staff know upon check-in and they give you a paper to show the dining staff. Unfortunately there was not allergy labelling, so I had to ask every meal what I could and could not eat. Our constructive criticism: -the bar/cocktail options- most drinks contained very fake-tasting syrups and lower quality liquor. We would have appreciated a "premium" cocktail menu, even if we had to pay extra. -we appreciated that there is a gym in the hotel, but several pieces of the equipment were broken (the rower, the treadmill, the bench). The gym was one of the main reasons we chose this hotel, so maybe having more regular maintenance would be good! -there was very little animation- we would have appreciated more options, especially on the few days were the weather was not as nice

Our stay at Tsilivi Beach Hotel was not just disappointing, but deeply disturbing and disgraceful. The issues began at check-in, which was delayed until 6:30 PM, causing us significant inconvenience. When we requested to cancel due to the delay, the hotel staff unjustly blamed Expedia, despite it being clear they have the authority to cancel. The cleanliness of the hotel and its surroundings was another major concern. The beach was in a deplorable state, littered with trash, and the resort itself was no better. This lack of hygiene extended to our room as well. Our privacy was grossly violated when we caught a maid sneaking around our room while we were asleep. To make matters worse, a necklace was missing from our belongings after this incident. This is a serious breach of trust and security. When we brought these issues to the attention of the manager, he not only failed to honor his promise of a refund but also reacted with hostility. When we expressed our rightful anger, he threatened to call the police and asked us to leave the resort. The management's lack of responsibility, disregard for customer service, and hostile behavior is alarming. I strongly advise potential visitors to be cautious when considering a stay at Tsilivi Beach Hotel. It's a place where promises are made but not kept, and where cleanliness, privacy, and the security of personal belongings are not prioritized. Be very

The pools were beautiful and the beach was breathtaking. I was disappointed with the lack of air conditioning in the public areas (including dining room and gym). It was so hot, it was difficult to enjoy your meal. The food was average, enough to choose from, but not much variety from day to day.

Food was excellent

Just average - not enough staff

Rigtig lækkert hotel. God beliggenhed hvor det er nemt at gå til butikker, restauranter, busser mm. Utrolig venlig personale både i reception, restaurant, barer og rengøring. Stort udvalg af mad i all inclusive restaurant uanset om du ankommer tidligt eller sent. God rengøring og nye håndklæder dagligt. Stranden er super lækker med fin sandbund. Dog skal man lidt langt ud førend man er helt under vand, men med sådan en fin strand er det vist et meget lille problem. Kan klart give mine bedste anbefalinger til dette hotel hvis man skal til Zakynthos.

Great beach and pool. But the biggest issue was people put down their towel to save their spots early and if you go to beach or pool area around 9am, no place to sit/lay down. It’s ridiculous! Beach is nice but again, no place to relax