Hotel location was ideal for attractions. Restaurant food good & service good

Hotel in great location for the Hard Interchange, ferries and Historic Dockyard. Room was newly refurbished but bathroom dated. All spotlessly clean. Hotel was mid renovation and to access room was walking through building site which wasn't ideal. Not all facilities were available during stay due to refurb.

An excellent stay. Yes work was taking place upgrading some of the hotel but it was still an excellent place to stay. Nice swimming pool too. Comfortable room.

Whilst it was clean and the staff were helpful, the hotel was very dated.

Nice hotel with parking Close to shops harbour

The West Wing where we were staying was beginning restoration. Shortly, but not too sweetly; for reasons I would be happy to list on request, I consider that Management would benefit in reputation from closing the wing till completion, rather than continuing to exploit its present tired mediocrity.

Lovely room and had a wonderful night in Portsmouth.

The Hotel was very pleasant, but only 4 stars because there was no Air condition in the bedrooms, and it was very warm..

The staff were helpful and polite. However, for a £150 room, it was tired with a badly maintained 1960's feel, peeling wallpaper and simple furniture. No air conditionin and with the window open, it was still too warm. The 'library public room' on the way to our guest room is being rebuilt, giving a feel of a building site. Our room, no. 423 was close to a fire door which was constantly banging with guests moving about. Overall it was functional but I don't recommend it and won't be staying there again.

Location excellent for attractions. Reception was nice and a bit quirky. Room was a bit bland although recently refurbished. Breakfast was adequate. Air conditioning in the room would have been nice, a fan was provided. If the temperature had been any warmer it could have been a problem. We managed to get free parking at the front of the hotel which was a bonus, spaces were limited.

Good breakfast, 1 lift out of order. Jaccuzi out of order.

Check in ok. Room very good. Breakfast very good

The room was very clean and the staff went out of their way to be helpful. We stayed just one night and had to leave early before breakfast was served, but we were provided with an excellent pack up with tea. Will definitely stay there again en route to ferry crossings.

Good location, clean room , friendly staff , good breakfast

The hotel in certain area’s is being renovated which didn’t effect our stay even though we had to pass through part of it to get to our room . Wasn’t a problem. Our room was immaculately kept . Housekeeping would have extra work to do keeping areas clean but they are keeping on top of it . Well done . Breakfast was great with a good choice . I managed to get parked on the front which was handy . We had an excellent stay . Would definitely stay there again.

Room was ok but in desperate need of refurbishment, good breakfast. We were lucky to get parking but staff were very helpful.

Great old fashioned hotel and the recetionists were so helpful

Visited whilst they are under some form of renovation, so lifts weren't working and it was a maze trying to find our rooms as there were no signs up. Lot's of construction mess everywhere. Breakfast was pretty poor, sausages seemed to have been cooked for 5days as they were tough as anything. Best thing was the evening meal in the restaurant, very nice food. The staff were all very polite and helpful. Stayed here as we were visiting the historic dockyards and the location was perfect for this.

Excellent 2-night stay. The hotel was clean and bright, the breakfast was hot and well-stocked, and the staff friendly and helpful. Great location for accessing the station, Historic Dockyard, Gunwharf Quays, and the ferries.

This is a wonderful place to stay. The location is perfect! The rooms are spotless, comfortable and nicely decorated. This hotel is excellent value. Highly recommend it.