Overall Ratings & Reviews White River II Hostel

Room is not beautiful, air cool is old, near royal palace

The air conditioning is not cold. The sheets are not changed. Have an odor. Very bad. Service attitude is very bad.

Too bad I didn't take the picture. The bed is dirty (there is a lizard on the bed and the ceiling is also a lot of spiderwebs that have just been cleaned which is still left on the ceiling) and the floor can seep water (maybe from toilet water?), The building is old maybe yes. My opinion is that the room has not been entered for 3 weeks. Room 303, that's all. thanks.

Hotel staff are friendly and the location of the hotel is strategically located close to many tourist attractions.

White River II will only get less than zero score from me because everything about it is dirty. Walls has not been cleaned like forever. Garbage are scattered all over the place within the hotel. The kitchen looks so dirty. The water supply for the shower in the restroom is so weak, rainfall is even better. The blanket provided is so thin, I had to use my jacket while sleeping. The air conditioning cannot be adjusted to mid low or mid high. It’s just stay at the same temperature. It’s an awful place to stay. I will not recommend this place. Just dirty.

The male staff which worked night shift not friendly enough..but female one really good!

I was given room at the highest floor, no window, and the water flow came out from the pipe is very slow. Once there is no electricity. But they treated me and serve me well. They even let us check in earlier 7 am and check out late at 12.30 pm. Thank you so much. And the location is very strategic nearby shops and bars, quite happening. Also near the tourist attraction sites such as Central Market and Royal Palace around 1 km walk. There is also their restaurant on the ground floor so you can chill and hang out with your friends while eating.

I know the room is cheap but I think certain features of the room should be improved. The water pressure for bathing is super low, bathroom door cannot be locked, cleanliness of the room is quite poor.

The room is very small and only have small tube lamp. It was really dark. Air conditioner was not cooling. The staff can’t speak English and he can’t help us to contact the express company.

The truth is that the accommodation is unclean and the service is very poor

Staffs were friendly, they were able to addressed all our concerns and request on time.

Great place, near at river. Good to visit

The shower was not pouring so good so you need more time to clean soap or shampoo out of your body and the toilet was not flushing properly just like you have to flush twice. It was a partially closed bathroom without exhaust fan so it would be quite humid in your room after your shower. Be careful not to push bathroom door to tight since there is no handle bar from inside lol. And there is no real key to my room (2nd floor right at the edge of junction). The positive is the hotel is near to attractions (riverside, royal palace, national museum, etc)

Good service and staff because accept my request to check in 7 a.m after arrive from siem reap. Good location and near with market, riverfront etc.

Only for dust travelers, old rooms.

Service bored, rooms still dirty, staff do not cooperate with customers.

Strategic, cheap, comfortable.