The hotel is a little dated and could use some updates. However, it's hard to complain when you have a stunning castle view right outside your window. The beautiful scenery made the stay very enjoyable and memorable.

Great location, castle view room well worth it. Clean, high quality and super reasonably priced. Would definitely return. Highly recommend

Fantastic position, make sure you get a room with a view of the castle. The night light up is beautiful.

Great location and friendly staff. Worth getting a room with the castle view.

Room is very old

Loved the location of this hotel. Beautiful view of the castle. We were within walking distance of downtown but a little off the main street so it was a bit quieter. The hotel had a really nice traditional breakfast every morning. The staff was super helpful and polite. Very very helpful in finding things around Kumamoto. I really enjoyed my time in Kumamoto. Thank you KKR.

Close to Kumamoto castle, spacious room

Big rooms and friendly staff but need to walk a bit to find dining places

The hotel looks right out at the castle. Walking across the street is the park and an incredible art museum. Shopping is in walking distance. The staff were so helpful. There are places to sit and relax. The bed was comfortable and the room clean.

My family had a great stay in a castle-view room. It was spectacular! The location cannot get better, with major malls and restaurants less than 700 meters away. The staff was very courteous. What a refreshing change from all these unattended/automated hotels.

Clean, convenient, excellent service. Would recommend. A bit plain, but well worth the money.

Really nice place in front of Kumamoto castle. However it's about 5-8min walk from convenience store and the path is a bit dark at night, if you're alone should consider this. Apart from that, incredible, spacious and nice place

Service was the best!! We lost a luggage key and only realised it 3 days later. Kobayashi-san assisted us swiftly and even arranged delivery to our last hotel thankfully it got to us before we departed Japan. Once again many thanks to Kobayashi-san! The view of Kumamoto Castle was excellent; too bad there is still construction going on to repair the castle after the 2016 earthquake. Even though the hotel is the closest to the castle, you will need to walk all the way to the South Gate to enter. Parking slots are abundant so no worries. There are 3 washing machines and 3 dryers at the laundry room located near reception desk. Beds are comfy. Complimentary water is provided everyday.

The rooms with a view of the Kumamoto Castle are amazing at night as well as day. One of the Top 3 castles in Japan is literally across the street from the hotel. The all you can eat breakfast buffet had the best Japanese selection. Parking was easy without having to go to the basement.

Excellent service!

Hotel across the street from the Kumamoto Castle with lots of shopping and dining options nearby. The customer service was really great all around, but one that really stuck out was the parking attendant. He did such a nice job ensuring we had quick and convenient service with parking. We had a beautiful castle view from our room. Really happy with our stay!

This hotel is right next to the Kumamoto castle and provides a great view. There is a bus station right in front and it is a short walk to the street car and entrance to the castle and drinking and eating establishments in town. Hotel has convenient, east to use laundry machines so we caught up with some of our laundry. Rooms wete nice and provided a good view. The breakfast buffet is excellent.

I loved this hotel. The staff were very friendly to my husband and sister and I. The breakfast was delicious, I loved how I was able to have a wonderful Japanese traditional breakfast. It was also very convenient to walk to Kumamoto Castle. It was very quiet, spacious, clean, and I felt safe! I will be staying again!

Breakfast is excellent for Japanese and the Kumamoto castle’s view from the room and from the cafeteria for breakfast is gorgeous. This hotel is 5 min walk from city hall, shopping/restaurant area and bus and street train stations.

Lovely experience and great views. the staff was very helpful and kind. close to shopping and lots of food, nice and easy walk everywhere. amazing hotel!!