Overall Ratings & Reviews UHI Fort William – Campus Accommodation

Friendly staff

Very friendly reception by staff.

Very close to bus and train and the High Street. Common area kitchen for storing food and cooking and tv and meeting other travellers.

too hot - very basic

The staff were extremely friendly and helpful, everything was in walking distance

Nice and quiet at night excellent staff very friendly floor 3 room 3 the Shower tap orientation wrong and meeds to be over tightened to stop water running. Floor 3 Room 4 Toilet seat Loose.

Great location just a few minutes from the railway station,and within easy walking distance of the town. Clean and comfortable accommodation with key card access. You'll need to provide your own food and drink but there is a well equipped kitchen for your use. Ample shopping opportunities with two supermarkets and a McDonald's close by.

Property is a hall of residence during term time. Room was en suite, clean, spacious with shared full kitchen. Close to transport hub with number of supermarkets nearby & 5 minute walk to town centre.

Very basic accommodation and not value for the money. Bed is small, thin pillows and small shower.

Room advertised for 2 adults but only set up as a single. Manager refused to provide a second pillow, said they had a shortage! They shouldn’t sell the room for 2 adults if they can’t provide basics. No soap in bathroom, no hangers in wardrobe, food from previous guest left in fridge. Avoid

The accommodation is over priced for what you get. There were hairs and black pubic hair in the bed when I pulled back the duvet - something I wasn’t expecting to see. The bedding is poor quality; the pillows are flat micro fibre, duvet thin micro fibre and the mattress cover is thin almost see through, the mattress is poor quality too. When I took a shower the ON handle came off in my hand and the shower tray filled to the top over flowing into the bathroom, the plug was blocked with hair - disgusting. The toilet flush button was broken too. This property is badly maintained. I paid £101 for this room and it was not fit for purpose and is certainly not worth the money I paid. I complained about the room and was moved to an alternative room. I think it is worth £45 nothing more than that, the accommodation is over priced. Don’t stay here unless you have no option.

Once we found it - no sign saying City Heart or information confirming City Heart had a different name outside the building. Great little rooms very adequate for an overnight stay, close to supermarket but we found the whole place very hot and were unable to open our ground floor window more than a tiny crack. Kitchen rubbish had not been removed when we arrived so kitchen/dining area was not pleasant to hang out in at first. Plates and mugs present, no bowls. But otherwise comfortable and clean.

Bien situé. On nous fait fwire le tour de la residence. La madame nous a donné de tres bonnes indications.

The room was way too hot. It was 70 degrees outside but over 80 degrees inside. No air conditioning. Leaving the window open at night only brought the inside temperature down to 74 degrees by morning - and that's with the added noise of the open window and mosquitoes entering the room. Would not stay in the summer again. Mattress was thin and could feel the springs.

Good basic accommodation within easy reach of town centre and station

Great stay, this please is cheap and cheerful but to be honest none of the local hotels are up to much. Most people going to Fort William are walking Ben Nevis, but there isn't much in Fort William itself. If you visit make sure you eat at the Garrison West!

Great location, walking distance to main street with all the shops and pubs. Short car drive to Ben Nevis. Two large grocery stores just next door and train station beside them.

Since this was student accommodation I wasn't expecting hotel - or even guest house standards. Indeed the room was quite adequate for my purpose of a night's sleep. On the down side I could only just squeeze into the shower and, once in, could not move to reach to wash my legs and feet. I actually had to stand outside to wash my feet! Think small telephone box. One thing that really should be provided is soap, or at least a clear advance warning that there wouldn't be any. There was a notice on the wall about a pack of welcome goodies but maybe that was only for the students. So, in short, adequate, but don't expect anything other than a bed and a wash basin

Although told the bed was narrow- this was hopeless for two.

This is a very simple facility. We booked it for sleeping and it did fail to perform on this simple task due to an alarm going off two nights of our three nights stay. No responsible person available who could react on the alarm or turn it off all the night. I kindly asked hotels.com for refund, but they did not answer my mail.