9.0
Exceptional
From 837 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews The Petersham

Number of reviews per page
20
40
Top reviews
Louise
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is well located and a pleasant walk into Richmond. Our ‘superior’ room was well decorated but very small with very limited storage space - no drawers and limited hanging space. We had to ask for a table to be removed from the room so had space to lay our standard sized case, given there was no where to unpack our things. We didn’t eat in the hotel as breakfast was very expensive and there were plenty of other options in Richmond. A pleasant stay but not sure I would choose it again.
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Casey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic service and lovely place to stay in Richmond! We had a gorgeous view from our room, the room was clean and beautiful! We were walking distance to shops and restaurants which was a bonus! Would definitely come back!!
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was our second stay at the hotel. We won’t look any further if we stay in Richmond, we love this place.
Tammy
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutley lovely breakfast, wonderful staff and a fantastic view!
Linda
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Didn't have breakfast but the bar menu was good.
DAVID
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel within easy walk of Richmond. Rooms spotless, breakfast menu varied and of high quality. Service always top notch
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a lovely mid week evening at The Petersham, staff were very friendly, lounge and bedrooms comfortable with lovely views and walks on the door step. However the restaurant had a very limited uninspiring menu, burger and chips, curry and salad, which was very disappointing and would make us think twice about booking again.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay again at this exceptoonal hotel.
Meliza
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Laura
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel itself was great. The rooms were spacious, and the bar was great. Check-in process was fairly slow and they didn't have any umbrellas to borrow to go out in the rain, which we found odd particularly in the UK, but other than that we had a great stay.
Kevin
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A short walk into Richmond
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a beautiful old hotel with an idyllic view of the river. The staff is friendly, helpful and welcoming.
Jacqueline
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fabulous setting, wonderful hotel. The breakfast room looks out over the river. Its a short walk into town via the street or river.
Andrew
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Poor service and lack of human touch. Dated hotel including room and stuffy breakfast.
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes
LEE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff
Mary
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Gorgeous hotel with river Thames views. Service was outstanding and there is free parking right in front, a rare thing in the UK.
Susan
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Loved our room with a balcony, river view and just the right size. Everyone was welcoming and helpful. The longe was peaceful, the dining room and service was excellent and the Bar lounge had a wonderful view over the river and a cosy place to be and meet friends. Everywhere was soo tidy and clean . We had a great stay and have come back home refreshed. Breakfast was delicious and do I g room was spacious and we were very well looked after. Thank you to everyone that made our stay such a happy and restful time .
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Madeline
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

From the moment we arrived we had a wonderful experience. Jordan on reception was outstanding, looking after us, going above and beyond for my husbands birthday. Our room was stunning, with every comfort, amazing views. The Petersham is a little paradise on Richmond Hill, we will definitely be back.
Kathleen A
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Courteous professional staff. Cleanliness of facilities
Number of reviews per page
20
40

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