Howard
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overall we liked this resort. The front desk staff were super helpful, the pool was really nice and the breakfast buffet was very good. The room itself was fine - clean and comfortable but nothing special (the “garden view” wasn’t much to look at). Housekeeping did a good job. Good location for getting into Adamantas but also felt remote enough to get away. The two reasons for 4 rather than 5 stars were (1) my daughter tried on two occasions to order nonalcoholic versions of cocktails but the pool staff was unable to accommodate this which made no sense since for example we saw they had nonalcoholic tequila and she requested a margarita with that. I don’t know why they were so inflexible (and the drinks and food at the pool were not cheap!) and (2) we were supposed to get 20 percent off the spa. I had to remind them of this at checkout and then they only gave us 10 percent off which (my bad) I did not realize until after we checked out. To their credit they arranged with our next hotel to apply some of it but were unable to credit our credit card for the difference.
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