Hotel William Gray

Explore Hotel William Gray
9.6
Exceptional
From 1,002 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Hotel William Gray

Number of reviews per page
20
40
Top reviews
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location was excellent and the staff were very helpful.
Doug
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property, with excellent staff highly recommended. Only downside is the off putting fee of $30CAD to access the tiny pool for 3 hours. I understand having to reserve a space, but it should be complimentary to hotel guests.
Timothy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property, amazing staff, really enjoyed our time there!
Colleen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are beautiful and create a peaceful and calming environment. The staff is extremely helpful and pleasant. Loved our stay and we will be back
Betty
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay
Jung Hyup
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is absolutely perfect for exploring Old Montreal, with many of the city’s best attractions, restaurants, cafés, and the waterfront just a short walk away. The staff were friendly, welcoming, and attentive throughout our stay. Our room had a beautiful view that made our stay even more memorable.
Elsa de
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Georgeous room, lovely duo of young ladies welcomed us, lovely concierge as well. View as stunning. Location perfect, good restaurant and bar. Only downside: a fellow name Gary (I think, very long dark hair) had quite an attitude which really contrasted with the rest of the otherwise lovely staff (especially a delightful, kind, polite young man from Cancun who was brilliant) and sofa bed wasn’t ready despite our very late arrival, the men they sent to set it up had no idea what they were doing, stamping all over the over hanging clean sheet with their shoes to the point I asked them to leave and finished making the bed myself, but overall, we had a lovely stay. Be aware pool is actually outdoors, tiny and access has to be booked and paid with very limited availability due to small size.
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Daniel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super friendly staff, best location in Old Montreal,great roof top restaurant
marybeth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely. Well situated to restaurants
Hugo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bit costly but the rest was amazing. Shower a++
Ashley
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Such a great hotel all around! The staff, the amenities, the spa, the location ! Wonderful !
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool is not heated
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom needs an outlet.
Jacob
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Favorite hotel in Montreal and it's not close. Perfect location. Wonderful hotel and the people that run it are even better. One of my favorite places to stay anywhere in North America
Brennan
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is in a great central location, and it’s clean and modern. The rooms are nice but they’re small, and didn’t have a great view. The air conditioning didn’t work, and we had to move rooms - but then it didn’t work in the second room either. The staff was dismissive about the issue when we went to the front desk and told us it was normal (even though it wasn’t), and overall they weren’t very helpful.
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Barbara
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel was lovely. The staff was very kind and helpful. The room was very nice and clean. We also loved the rooftop restaurant!
Holly
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is in a prime location in Old Montreal, allowing guests to walk to many local attractions. The hotel is well appointed and welcoming; valet parking is easy (not often the case in this part of town). The staff is exceptional and professional. There is a high level of attention to detail around every corner. We did not eat there, but we did have a cocktail at the rooftop bar, which was delicious. Unfortunately, we had to leave a day early due to a family emergency. The reception manager was kind enough to issue a refund for our night. I would highly recommend this property as a frequent traveler to Montreal.
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Matt
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great short stay and this excellent hotel
Harsimrat
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very busy
Anis
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is fantastic. The pillows in our room, however, had a strong odour to them and when I called to have them replaced, the reception team mentioned they had recently changed all the pillows in the hotel.
Number of reviews per page
20
40

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