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Overall our stay was amazing, the staff were sooo friendly polite and helpful, nothing was ever too much for them. Whenever we had a query or needed something in the room they were quick to help and respond. We stayed in a family room with our 2yr old child and the travel cot was nice and comfy for our little one. Breakfast was really nice and they even delivered it to our room. Which was amazing and made life easier with our little one. Would definitely recommend this hotel and I would definitely stay here again. Special shout out to the reception team. You’re amazing.

Amazing place! Lovely staff! Beautifully quirky decor, great room in the Coach House

Excellent staff! The location is perfect to walk into town and explore. The breakfast was fantastic. Parking was a bit difficult, but this hotel is the best.

Friendly staff, beautiful rooms, super cozy and clean.

Excellent boutique hotel, was great fun. Excellent barman with top cocktail knowledge. Excellent location for city centre. Loved the pantry, although didn’t use it. Only criticism was that there were no cupboards and draws in our room.

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Our room was definitely a hideout! It was warm, clean and ready to be used by us. Staff were welcoming and tried their best to accommodate. Breakfast was definitely worth it, and the lady was very bubbly which makes all the difference on a morning. Food catered for us as we are vegetarian. We booked the hideout because it cane with a private hot tub, it was the first time myself and my husband cane away without the kids after 14 years! Unfortunately, it was either too hot or almost cold. Over the 2 day stay we weren’t able to use it which made us sad. Staff tried to help but just couldn’t get it right. A a gesture, we were refunded a small amount of money back. But now reflecting on it, our 2 days away were very expensive as we didn’t get to use the tub. Any how, I loved the hotel and would definitely book again because it has small touches that other hotels don’t have. Thank you very much for a lovely stay.

Excellent stay

Great staff and room

Excellent hotel, staff, service and setting

Excellent accommodation, wonderful staff and delicious breakfast. My room was beautiful. Perfect location just outside the busy area, can walk everywhere:). Would definitely stay here again.

Incredible location, and fantastic stay. Made really special by the team who were brilliant- especially Ellen and Angela. Brilliant stay and we will be back.

Like home from home. A kind attentive team where nothing is too much trouble.

The room was clean & tidy the hotel was beautifully decorated as with all the Guesthouse Hotels. A few days prior to check in I received an email offering luggage pick up from the station, we thought this was a fabulous idea and booked our day around it, planning to visit the baths, unfortunately this was not actioned and after waiting for 15 minutes I called and was told their had been an oversight. We missed our slot for the baths because we had our luggage. An apology was offered and a free drink, but we had the free drink included in our package anyway. It was my daughters birthday so didn’t want to make a fuss but it really did dampen our trip.

Fantastic Hotel, less than 10 minutes from everything you could ever want to see in Bath! Would recommend skipping the hotel car parking and using the nearby Podium Car Park - £18 for 24 hours, very secure and had no hesitation leaving the car there.

Clean room great location

Clean, bright room with very comfortable bed. Nice staff and great location.

I stayed in rooms 25 and 28. The property is worse for wear with mould in the bathrooms, filthy toilet brushes, broken fixtures. It’s super expensive for what it is.

Amazing service and location