Overall Ratings & Reviews Hampton Inn and Suites Oahu/Kapolei

Friendliness

Great stay with free continental breakfast and free parking which worked out beautifully.

Next to the mall

Rooms are a bit dated. Great shopping and restaurants walking distance.

Always love my time spent here staff is always very pleasant, the location is great, and the breakfast is yummy.

The friendly staff provided great customer service that was second to none. The convenient dining & grocery options were a big plus as well. Most importantly, the Hampton Inn & Suites had all the amenities to make our stay a pleasant one.

It was so nice, and all the shops nearby made it super convenient when we got hungry. Will definitely stay again

Great location close to everything

Great hotel, felt clean and safe. Felt a bit overpriced though considering the location, not a bad spot, just not near any major attractions.

Great place to stay

Excellent stay hotel staff was great Breakfast was excellent Rooms were spacious

Perfect stay! So convenient. Really great shopping area.

Clean, quiet and helpful staff.

Everything was great. The only issue was the laundry room. I never use the laundry rooms at any hotel but needed it this visit. There was only 1 working washing machine (out of 3) and 2 working dryers (out of 3).

Room was nice and clean, breakfast was your normal, new items daily, alot of parking and no charge A+. Hotel was really busy as their was a tournment in town for the kids. The only fall out we had was on the 3rd night my Aunt woke up to bites all on her legs she went downstairs to get breakfast and stopped at the front desk to let them know. A few hours later house keeping came to change out the bedding and spray. They said there were no signs of bugs. We didn't tell them to make a big deal but just wanted to inform them so the next guets wouldn't run into that situation. Upon check out the front desk mentioned they wanted to compensate me for the incident and said it would be Hilton Honor points. To my surprise it was 10,000 points which is $20.00 value. I felt like a slap in my face when I paid $1550 for my stay. It did not even cover 1 night. For me an apologize and cleaning the room was enough but to just compensate 10,000 ($20.00), at that point please keep the points. Even though that situation happened we are staying there in May as well.

Very clean extremely well taking care of delicious breakfast every morning and very friendly staff

We had an amazing stay. Great free breakfast and tons of shopping within walking distance of a nice outside food court. Will definitely stay again

Always a pleasure staying here. Very convenient with everything around

Staff was very helpful. Delicious breakfast. Need to repair the laundry equipment

Very friendly staff, great breakfast and FREE!!!Parking!!!!