Martis Palace Hotel

Explore Martis Palace Hotel
9.6
Exceptional
From 541 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews Martis Palace Hotel

Number of reviews per page
20
40
Top reviews
judy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love martis hotel for the air conditioning that works, excellent WiFi, delicious breakfast included in price, comfortable beds, and close location to pantheon and piazza navona. The staff is so helpful and thoughtful and ready to service. The hotel has an elevator to help with bags and accessibility. We recommend this hotel highly and we would come back to stay at Martis.
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Vickie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing and very helpful. Hotel is located in a great spot!
Shubhra
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location within walking distance of all sites. Nice included buffet breakfast. Clean rooms and helpful staff
Shubhra
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Arranged for early check in. Very clean room. Excellent breakfast and location to all sites.
Cheryl
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Location & Atmosphere is in a fantastic, central location, making it incredibly easy to explore Rome on foot. The hotel itself is beautiful, modern, and kept very clean. We also found the front desk staff to be consistently friendly and professional throughout our stay. However, there are significant downsides. The soundproofing is very poor; we heard constant noise from the road which was expected due to locations, but could easily hear guests in the neighbouring rooms. The breakfast experience was inconsistent. On "good" days, it was attentive and well-stocked, but on other days, we had to repeatedly visit the bar to ask for coffee or basic items that hadn't been replenished. For the hotel's rating, we expected a more reliable level of service. Major Service Failure: Air Conditioning Our biggest issue was a malfunctioning air conditioner. The initial response was very disappointing, we were essentially told they had "tried" to fix it and we would just have to cope. After the room became unbearable at 11pm, we had to insist on a resolution, which was finally sorted at 1am. While the issue was technically resolved by then, the damage was done. The delay caused massive disruption and resulted in an awful, sleepless night right before our long journey home. Being forced to travel for a full day while exhausted due to poor maintenance and a lack of urgency from the staff was a major letdown. This level of guest care in regards to such issues could do with improvement.
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Kerin
icon-with Friends
with Friends
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was over priced
Simon
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was compact. Staff lovely. Location perfect. Breakfast idea. That said if you’re going to a week or so upgrade to deluxe as there’s hardly room to open the suitcases. Also limited drawer space but ample wardrobe space. Overall a good standard for Rome and the staff make the difference.
Jonathan
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is superbly placed to get to all the major attractions in Rome. The rooms are nicely equipped and very clean. Thanks to Martina for recommending a very nice restaurant for us.
Michael
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This is a beautiful hotel in an excellent location. The staff was awesome in every way. The room was very clean, bed and pillows comfortable. The included breakfast was excellent, lots of choices.
elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved this hotel. Clean and great location.
marcella
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

First room wasnt great but then they accommodated us and the second room was really nice. Some rooms have better natural lighting. Service and location is great. There is access to a spa but it is a bit of a walk.
gena
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The junior suite was very large and comfortable. The floors were not carpeted, which is what I prefer. The bed was very comfortable as were the pillows. There was a sofa and two windows, which was great. The bathroom was large and clean. No bathtub. The only recommendation I would make to the hotel would be to improve the breakfast experience. It was very small and not very appetizing.
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Melinda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Rooms are larger than most European hotels. Good location Friendly staff and very helpful Breakfast was included in our booking, it was OK Great Coffee. We had a large shower but no view from our room. Looked out to a.wall
Neal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Church nearby plus super location
Andreea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Wonderful property in a wonderful location! Would definitely stay there again.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This is an excellent property in the centre of the city. You can walk to many of the attractions and lots of dinning options in the area. The staff are very friendly and helpful.
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I could not say enough about the service and the people. I will stay here every time I come to Rome. Thank you.
david
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It was our fifth time in Rome and the best hotel so far. The staff were amazing. The hotel was immaculately clean, offered a very nice breakfast, and is in the best location in Rome.
Michael
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooftop bar is a fantastic place to watch the sun set over Rome!
Sofia
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Location, location. Clean rooms. The breakfast was excellent. Service was great. Will definitely stay here again.
Number of reviews per page
20
40

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