Super nice staff and lovely views

Room was clean enough but had areas that needed dusting. General maintenance was good and facilities are well kept. Spa is good value and is a great bonus to the hotel. Great area, close enough to Oslo to make it an easy trip during the day. Alternative places to eat in the area are all 30 minutes or so away though. Views are incredible and make the overall stay more than worthwhile.

Clean room and breakfast

The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression. It's a lovely property and has so much to offer

A wonderful stay from start to finish. We absolutely loved it and would recommend it to anyone. The hotel and our room were really comfortable - it just had a really relaxing atmosphere. We paid to access the spa and our 24-hour access meant we could use it both on the day arrived and the following day before leaving. The floating sauna was the highlight. We went back to the sauna before breakfast the day we were leaving to find it locked. The receptionist explained that they didn’t usually fire it up on weekdays when they weren’t busy but she was happy to turn it on for us if we could wait an hour. What excellent service. We had pre-booked dinner in the hotel - the food was absolutely superb. There is a great choice of wines and beers on draft and their own beer is available in bottles. Though the spa and dinner were added costs, our room rate was very good value and included breakfast. All in all, worth every penny and we would definitely go back.

I like the property but it was too far from the airpot so travelling problem costs me so much money

The sheet smelled like heavy perfume

Beautiful setting. Professional staff. Was expecting a hotel and spa to be quiet and relaxing but the music and noise at night made it difficult to sleep.

The rooms could use some updating. It was a good facility and met our needs.

We really enjoyed our stay. It was about a half hour from the airport nice and quiet on the water beautiful lake. Breakfast was great. Sat outside enjoying the scenery.

Vi bodde i en junior suite i forbindelse med bryllupet vårt, men dessverre så ble ganske så skuffet. Rommet (Edel) samsvarte ikke i det hele tatt med bildene av junior suite på hjemmesiden. Vi hadde på forhånd gitt beskjed om at oppholdet var i forbindelse med bryllupet vårt, men det var ingen ekstra service/oppmerksomhet på rommet, som dog er ganske skuffende på en så minneverdig dag. Jeg spurte også ved innsjekk om noen kunne komme opp med en vase til brudebuketten min, men da svarte resepsjonisten at det var ikke sikkert han fikk til - og det kom heller ingen. Buketten ble stående i ett tannbørste glass over natta. Ellers, frokost var fin - helt gjennomsnittlig, verken mer eller mindre. Fint uteområde og lettvint med parkering. Det helhetlige inntrykket er alikevel skuffende.

Wow - I don't know how this hotel does it for the price. Beautiful surroundings & only 35 minutes from the airport so perfect for an early flight - so much better than an airport hotel! Relaxing, modern, friendly service and good food. Highly recommended!

Beautifull location excellent and friendly staaf

Satisfied but the TV-solution did not work for me / us. We have notified the reception of this, but nothing changes and they do not offer any help.

Quiet far from the airport and the city. Hotel is very nice with a beautiful mountain and lake view. Breakfast buffet is superb; however, with limited dining on lunch and buffet.

Stunning location.

Friendly staff, nice atmosphere

It was a lovely stay with very pleasant staff, particularly Sandra

Gorgeous!

Front desk staff was very friendly and helpful.