8.3
Very Good
From 81 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.4

Location

8.2

Service and Facilites

8.7

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Traveler Reviews Hillside Resort Phu Quoc

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40
Customer reviews
Le Dang T.
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8.1
/10
Reviewed 218 week(s) ago
ban đầu có hỏi khách sạn là mình đặt 2 phòng 1 phòng 3 và 1 phòng 2. thì chỉ hỏi trước nếu muốn lấy 2 phòng 2 pool view ok ko, thì nhận trả lời không mấy thiện cảm. rồi sau đó mới nói lại được, ở cũng được nhưng linh hoạt và chịu khó nghe hết câu khách nói sẽ ổn hơn.
1 people find it helpful
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Tran H. Q.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 222 week(s) ago
The hotel outside view is beautiful, but the room is very boring. I don't like the brick floor, the lights in the room are very dark. Refrigerator smells of mold and not much cold. The TV has only a few channels to watch, the bed sheets do not change and only the cleaning staff can re-spread the sheets. The air conditioner and everything in the room are old. The restroom is too boring, the space is open, the walls are mossy, there is no bath soap, no combs and hairs, the old tolet is dirty. The only plus is the clothesline. The outdoor swimming pool is dirty with many fallen leaves. The reception is gentle and enthusiastic.
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3 people find it helpful
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Juniel
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8.5
/10
Reviewed 222 week(s) ago
I was completely different from the photo: (The room was dark, there was a spider web, the receptionist was not very enthusiastic. Because the scene was also pretty and the book was cheap, I still rated the plus point.
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1 people find it helpful
Phuong N.
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9.4
/10
Reviewed 249 week(s) ago
the room is clean, the bathroom has a laundry line, convenient, the sun terrace in the bathroom has a little moss. rain splashed down while brushing but overall the hotel was ok, interesting in bathroom, clean swimming pool, warm water
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3 people find it helpful
Huynh T. M. L.
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8.7
/10
Reviewed 255 week(s) ago
Good service staff. Beautiful resort, green, cool. Except the toilet is a bit dirty and has many ants.
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2 people find it helpful
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Nh Ngc L. T.
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9.1
/10
Reviewed 262 week(s) ago
Everything in the room view was pretty good but except for the restrooms, but the room rates were really good compared to the room views if the toilets were clean here too great. The pool in the room view was quite nice.
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+5
3 people find it helpful
He Be
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4.8
/10
Reviewed 265 week(s) ago
The hotel was dirty and dirty, not as advertised, I paid 3 days but stayed exactly 2 hours and left
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3 people find it helpful
Tai N. D.
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Romantic
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6.2
/10
Reviewed 267 week(s) ago
Traveling around the time when COVID 19 epidemic ended, it was very empty but the receptionist was not thoughtful, I asked for more pillows but tried to say I did not want to give, the old air conditioner should be very hot, insects, mosquitoes and ants 3 drill many, dim lights are not bright, the pool has not changed water, the rest are convenient, reasonable room rates. Hope to improve for the better.
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6 people find it helpful
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Nguyen T. B.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 275 week(s) ago
Guests located in the alley is quite easy to find. The hotel is nice, close to nature so a bit more mosquitoes because there are many trees around. Rooms like in the picture, friendly staff, quite complete amenities (pool, billiard table, table tennis).
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5 people find it helpful
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Nguyen M. B.
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Family
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8.5
/10
Reviewed 275 week(s) ago
The hotel has a very lovely setting, the staff is gentle and friendly.
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2 people find it helpful
Nhat Minh Dang
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Family
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9.7
/10
Reviewed 277 week(s) ago
The hotel is very nice, spacious, lots of trees so cool, clean pool enjoyed. Friendly reception. However, due to the large number of trees, the mosquitoes get dark, so everyone can take them with them. ♥ ️ I'll be back next time
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3 people find it helpful
Tran T. K. O.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 280 week(s) ago
Toilets are not safe because there are mice and mosquitoes
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3 people find it helpful
Dinh H. T.
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Family
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9.7
/10
Reviewed 311 week(s) ago
Resort is very suitable for tourists who have a tendency to stay, although not located near the beach like other resorts, but in return the staff is extremely warm here. My family came to Phu Quoc for the first time, the Phu Quoc weather was not beautiful, so the whole resort was only my family, but not so the staff here neglected the service. Really very satisfied with the staff here, 10 points. The only thing to overcome is to increase the wifi speed of the resort. Friendly, sociable, cute, hospitable, dedicated, ... generally 10 points. Hopefully Hillside will be more focused by tourists
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1 people find it helpful
Giang Giang
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Family
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9.7
/10
Reviewed 316 week(s) ago
The room is the same as the picture, spacious, airy, comfortable, and clean. Very good breakfast. Attentive, friendly, polite service attitude. Surely we will stay here again and recommend to friends and relatives.
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2 people find it helpful
Dieu T. T. V.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 318 week(s) ago
My feeling at Hillside is very pleasant. So are my parents. Simple design, rustic, giving grandparents a very comfortable feeling. I especially appreciate the enthusiasm, thoughtfulness and responsibility of the staff. Your style (friendly, enthusiastic) is also very suitable for the theme of the resort. The only thing about food is quite limited. Maybe because my family came to the resort when it was in the stage of going to the name, so few visitors, so the kitchen could not have more choices. But one point my mother commented and I felt very sympathetic to her. As a resort on an island district, where fish sauce is a famous specialty, the restaurant's kitchen should also highlight that feature. The cost of a meal at a restaurant is not small, but the too sketchy and poor quality bowl of water has put all the effort of the kitchen to the dish. It was the only point I had to comment on, hoping the kitchen would improve. Thank you to the staff who brought wonderful holidays to our family.
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5 people find it helpful
Nguyen T. T. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.7
/10
Reviewed 320 week(s) ago
I find the hotel quite ok. Good price. Evaluate properly 3 * about the material part but the staff is very enthusiastic and wonderful. As in other hotels you check out, you will not be able to return or change your clothes, but the hotel has this service. The feeling is quite quiet and romantic too. But there is one thing because the room is in the mountains, so there are rats on the roof, there is also rat manure in the bathroom. I don't like the bath here, the brick design is like that, the feeling will be slightly foul. Occasionally there are mosquitoes and dust vapor. But there is a great holiday here anyway.
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Vu Huyen Tran
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8.8
/10
Reviewed 348 week(s) ago
Friendly staff, happy, ... beautiful rooms, view, but because it is a natural resort, there are many bugs, ants, mosquitoes ... Service is available at the beach, night market, airport transfer. .. Still satisfied with this trip ...
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3 people find it helpful
Thao P. T. P.
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Family
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8.5
/10
Reviewed 349 week(s) ago
I arrived at the hotel at 11:00 am, the hotel gave me the opportunity to print early without any extra fees. Quiet view, with swimming pool, breakfast, friendly reception, enthusiastic. There is always airport transfer. Outdoor toilets but peace of mind is tight. Hotel cho phép bạn làm việc làm việc làm việc đăng nhập không có thêm. Hotel có truyền tải. The breakfast is okie.
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Nguyen K. O.
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Family
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9.7
/10
Reviewed 355 week(s) ago
Good service, enthusiastic staff, friendly airport shuttle, night market, beach
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3 people find it helpful
DIEP Q. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 372 week(s) ago
Staff enthusiastic, fun friendly. The accommodation is clean and quiet.
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1 people find it helpful
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