Francesca Cortonesi
2.0
/10
Reviewed 26 week(s) ago
We were supposed to stay here for two nights but left after only one night. It was not mentioned on the booking that the tent did not have a toilet. We asked about the possibility of changing, having seen on the web site that the place had tiny houses with toilets, but we were told that no such facilities were available. In addition, the yurt was extremely dirty: the mattress covers, the bed frames as well as the cups/glasses we had to use for breakfast, leading us to assume that the yurts are not well looked after between guests. When we asked to leave early, having already paid for 2 nights because we had a Smartbox package, we were asked for more money for tourist tax and expenses, without in any way offering a discount. We were also asked to hand wash the cups used for breakfast.
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