very good

Great

Great location. The staff who checked me in (sadly I didn't get her name) was so warm and welcoming and helpful. Quiet rooms.

Always a great stay.

This hotel location is convenient. It is a nice, well-priced hotel. The rooms are clean and comfortable but the room that I was given this time needs some maintenance (burned light bulb, broken towel shelf, broken electric outlet).

Tired old decor but is basically ok. Restaurant attached to the hotel is awful. Nasty food and random opening hours.

The front desk staff were amazing. The valet parking was quick and an added bonus.

Clean updated room in a central location. Friendly and helpful desk staff.

centrally located but rough neighbourhoosd

Breakfast

❤️

Construction across the small street made it for very loud mornings, smell of sewer was very strong - communicated with front desk but received no update. Was not told about the breakfast hours. Enjoyed the complimentary coffee in the lobby area, the location was close to amenities (was walking distance)

Friendly and helpful staff at front desk. Clean, nice rooms, good downtown location

Staff members are very friendly. Rooms are nice. Free coffee, tea, and hot chocolate!

Nice hotel in a convenient location. Quick check-in and check-out. Free coffee, tea and hot chocolate in the lobby.

I really like it there. The staff was nice and helpful. Upon arrival, my room was clean and had all the basic necessities that I needed. I would recommend it to others.

The room was super-clean and quiet, and the staff was super-friendly and helpful. I didn't expect to love an ordinary Best Western on St. Catherine, of all places, just booked it for one night for my work trip. It turned out to be such a pleasant experience that I want to be back next time I come to Montreal. Also, the location is excellent if you travel by bus: the bus station is 10 min away on foot. A subway station is nearby as well. The hotel is a hidden gem!

Do not stay at this hotel unless you want company which are rodents.. The room had a mouse.. not very hygienic.. I don’t recommend this hotel due to the rodent visitors in the room… stay at your own risk….however the staff was friendly….

I stay here often , I worry it’s going a bit down hill. There is spots getting misses in the cleaning like especially in the bathroom. Walls can really need a washing down, there was drip stains on the walls. Gross. Other than that staff was always friendly , it’s convenient and good price.

Very nice