8.4
Very Good
From 559 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

8.4

Traveler Reviews Novapark

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good Breakfast. Real eggs with meat and also without meat. Comfortable beds and room. I was right above the lobby so it was a little noisy when trying to sleep in. The staff was very helpful to get me a different room for the 2nd night. Good central location and good value. I would stay here again.
hector
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

o staf foi ótimo , a única exceção foi o atendente do cafe da manha no sábado dia 07/02 ser horrível . triste ..zero cortesia , zero educação ...
hector
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staf
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel quite recently renovated (looks like). Clean and specious room. We liked our bed and pillows were fine. It was quiet at night. Breakfast was good enough to start our day. Fresh fruits big bonus, cheese, ham, scrambled eggs, yogurt etc. We would definitely recommend it. Very close to downtown, 8-10 minutes walk.
leonardus
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

good location
Rodrigo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Todo muy acorde al precio y categoría: habitaciones limpias y cómodas, desayuno muy satisfactorio y pese a que la zona no es la mejor, queda cerca de todo. El staff impecable.
Francisco
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Mala experiencia, detallo: Recepción: -Mala experiencia con el estacionamiento, ya que señalan hay convenio con un estacionamiento, pero tiene dificultades, porque me señalaron que tiene un valor de $12.000 por uso, ósea si ingreso y salgo debo pagar cada vez, además de pagar en el hotel y luego asistir a otro hotel para desbloquear la tarjeta y poder retirar el auto. Amablemente recomiendan que por $15.000 vaya a un costado donde hay un estacionamiento de muy mala apariencia, que no me dio confianza. Finalmente asistí al estacionamiento Saba Santa Rosa. -Entregan una habitación en el segundo piso con un terrible olor a humedad, hediondo. Debí devolverme a recepción para que me cambiaran de habitación, donde me entregaron otra en el cuarto piso en buenas condiciones. Nochero: Tuve la mala idea de alojarme ahí para asistir al Movistar Arena, por ubicación, pero fue mala idea, hay congestión para donde se vaya, con el inconveniente que cuando llegué pasadas las 00:50 hrs. El portero no estaba ubicado en el mesón y debí esperar afuera, donde se nos abre de muy mala gana. Desayuno: Hay personal que tarda en despejar mesas desocupadas y hay que pedirles para que solo retiren y corran las migas con servilleta, sin mayor pulcritud. No entiendo porque tiene la nota que tiene, si realmente es deficiente. General: mal hotel, mal servicio, falta servicio a la habitación, considerando que es un barrio muy peligroso. No volvería jamás y menos lo recomendaría. Nota muy deficiente.
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Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Todo muy bien durante la estadia
Andrew
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Cecilia was a great help at the front desk. She made my stay … incredible service. The room was comfortable. The shower was great. It’s in a decent location close to the metro. Good stay for the value paid.
Roger
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is well situated, clean, the staff are polite, friendly and helpful. Th Ed room was perfect. The price was also extremely reasonable. Walter on reception was especially helpful. Thank you.
ALLAN
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

La atención estuvo buena
Alvin
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

It was a good experience. It is a pitty the area is not very safe at night.
Timothy
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

This is a very rough area particularly at night. The cover photo isn’t actually the hotel. It’s a political building 1/2 mile away. The rooms are college dorm style. Just the basics. Mostly students stay here. It would be wise to stay is a safer area in a nicer hotel.
Terry
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great location. Friendly and helpful staff. Very clean. Comfy bed and great shower. Breakfast could have had a few more healthy options but there was ample volume. Would highly recommend. Very good value for money
Tiago
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

LOCALIZAÇÃO DO HOTEL FICA EM UM BAIRRO MUITO FEIO, RUIM E PERIGOSO.
Diane lynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We had a good experience with the check in clerk, she went the extra steps to advise us on safety issues in the area, we very much appreciated her extra attention.
Irina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Okay
Karina Iara
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Apesar do hotel ser localizado no centro (digo isso pq todo centro é bem característico e caótico) é extremamente bem cuidado, limpo e seguro, tem muita opção de refeições rápidas para ir a pé e fica muito próximo do parque Santa Lúcia, que é muito bonito e agradável, um oásis em meio a cidade.
Veronica
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean hotel
Number of reviews per page
20
40

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