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Front end receptionist was very nice and friendly, she was very helpful and attentive . Carpets in the hallway was very filthy , rooms were clean , mattresses very uncomfortable , washrooms need a deep cleaning, dirty in many areas . 

I really enjoyed the food and the service of the staff especially from the management. My next vacation in India, I will stay there. 

I was staying with my wife in NM Royale County for 12 days during my Kerala vacation. Only problem I found was there's no overhead shower facility, only a hand held shower head is there. I found very difficult to take a bath only with a hand held shower head. 

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