8.6
Very Good
From 269 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews The Cross Keys

Number of reviews per page
20
40
Top reviews
Janice
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Always a friendly welcome. Great rooms and stunning food.
Steve
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was an OK stay. Three opportunities to improve. Firstly, the advert shows lovely bright room. The reality is that they are very dark rooms despite lots of light fittings. This is due to very low-wattage bulbs making it hard to read or use a computer. The toilet seats are weird in that they perch on short pins and easily come off. Finally the mirror light in the bathroom didn’t work.
Read More
Janice
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Second visit and a different room, but still as lovely as the first visit. If you stay, you must try the food too!!
Steven
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved all of it, I cannot fault anything. The food is excellent however if you’re not a believer in a 12 percent service charge be sure to check your bill. That percentage is extortionate and for me personally, being old school would much rather have given a tip.
Philip
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Outstanding in all respects.
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice place to stay clean and tidy and large room
Samantha
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely place to stay. Room was great, all needs met. Beautiful view of terrace. Delicious food on offer in pub restaurant.
Kogilavani
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was small but clean n comfortable. It was more Air BnB as opposed to Hotel.Com standard. The hallway to the room was appalling with torn rundown carpet. It ‘s just a place to put your head down for the night nothing more than that. Would not stay here again . Photos were deceiving.
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

3 night stay which was really enjoyable. Really good menu & food. Staff friendly & helpful.
Alice
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely pub, really friendly great room but was disappointed to hear that there was no room for us at dinner but staff did help direct to an alternative.
Janice
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing place, beautiful room, comfy bed, delicious food, and Rode is beautiful!
Niall
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

An excellently decorated room with soft, warm lighting. A very comfortable environment to relax in with friendly staff.
Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a lovely night. This place is simply wonderful! The staff is very friendly. The room is amazing, lots of space and very good amenities. Certainly we will back!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely quiet location with plenty of parking. Very nice ensuite room with huge bed. Nice bar in with great food. Very friendly helpful staff
Yvonne
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was lovely and cosy and staff were very welcoming. Loved the bar and my food was delicious. Negative - not sure water glasses were clean as there was water in them. Soon put right when I asked for a clean one from the bar.
Julia
icon-
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great pub/restaurant. Wonderful staff. Room had lovely bathroom products too. Single female traveler & felt safe. Scruffy corridor to the rooms but actual room was good, Some noise from the pub but quietened down at a reasonable time. Would stay there again.
Julie
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Quaint place. Bus stop close by to take into Bath
Maria
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Most comfortable bed in England
Graham
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was spotless and the staff could not have been more helpful.
Ian
6.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Lovely room although cold. Coffee machine didn’t work and was promised milk that never arrived. Also no bath towel so couldn’t have a shower.
Number of reviews per page
20
40

Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.