The rooms were tired last year, and no improvement this year. Went 2 days without replacing towels, emptying bins even though the room information advised this was daily, and had no door hanger to request services. Upon further query, they don't provide daily service unless asked. First set of bedding had holes, the bed wasn't particularly comfortable and the room was noisy throughout the night. We thought the daily breakfast was better than the weekend buffet - just don't ask for toast, you'll get stodgy thick bread and no butter. Out of 5 mornings, we only got 2 decent showers, the others were cold. Unfortunately, this appears to be the better hotel in Tobacco, not sure we'd go back.

To go breakfast —appreciate it

The room was

The room bathroom and cabinets needed major renovation. It looks the same way from when I went in 2018. There were small cockroaches that came out when I was in the shower and around the sink. The towel rack was about to fall and hit me in the shower as well. Overall the breakfast was the only thing that was good with our stay.

Small parking area

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Best staff in the world. Every time I come to Philippines to see wife’s family I stay at hotel Fina. The staff make me feel welcomed and comfortable. I am from America and have been several times in last 8 years. The staff is what makes this hotel special. Thank you hotel Fina.

Breakfast was great friendly staff

Best staff on earth. I love the employees. I been there from American on and off over 7 years.

Everything was clean

Excellent. Staff and GM were very friendly and helpful.

Very good Food! Friendly people

Great stay

Good location to meet friendd

Satisfactory maybe best in Tabaco. Breakfast could be better

Business/Vacation. 3 pax. Hotel Fina is across from the LCC Shopping Center where groceries, sundries, apparel, shoes, etc. are sold. It is walkable to several fast-food restaurants, drugstores, and 7-Eleven. Also close by is the palenki and paradahan. It is an old building with tired looking rooms. It is not the "Most Luxurious Stay..." as it claims. The beds are hard. Upon peeling back the sheets, I discovered it is a boxspring with a quilt pad atop it. But this is just my experience, and comfort is subjective. **There needs to be a quality check on housekeeping. Our room had hair on the bathroom floor and shower, and someone used the toilet and had not flushed it. The staff is accomodating and friendly. The hotel restaurant menu is well-rounded and what we ordered was delicious. Try the Fina Fried Rice! The breakfast buffet on Sunday was delicious too. There was a dish or two to satisfy each of us.

The hotel staff are awesome

Staff is super friendly and accommodating

Love the place

I did not consistently enjoy my stay due to the noise level. I did not have a goodnight rest the first night. Too much noise coming from pool area. I would not recommend anyone staying at this hotel unless you are partying. As for the staff, (Front desk Kessa, housekeeping and Cafe staff are wonderful! There was attempt to move to less noisy room but there was too much loud music. Management did not reimburse me for the downgraded room change and it is unacceptable. I should have received credit of difference for the one night move from Deluxe to lesser tier room.