Absoluterly wonderful caring, knowledgable and helpful staff. Beautiful architecture and very well designed hotel and rooms and lots of light. Really amazing breakfast and on Christmas day they had some special touches. Highly recommend and easy walking distance to the town center.

All good

All around positive experience with great hosts

The place was a great find.

This is a lovely hotel. There are hammocks for chilling. Good pool. The air con in the room works well. We were disappointed not to be told that there was a broken pipe in the hotel as of Jan 2025 which means no hot water. The rates should be reduced or a complimentary drink would be good to compensate for this, particularly as this was a reason for booking. The staff are helpful. Breakfast was omelette, bread and fruit. Water is available for dispensing at anytime. If they have hot water, and this is important to you, then this place is gold. If you don’t mind cold water shower in Jan 2025 then definitely book - it is clean, comfortable and good staff.

Amazing stay ! Everything about this property is outstanding!

Poor customer service. Very limited options for breakfast

i was very happy with staff; they iet me check in early. As the name says hotel with heart; they provide help for help for local children.

Everything good with our stay but I would like to recommend some little thing as have a blower in the room and also have a TV in the other room.

Room nice and neat, personal amazing services

The staff were friendly and welcoming. The breakfast was good and so was the pool area. Location was just right, quiet and located walking distance to the main square.

This hotel was a bit larger and nicer than my expectations. The room, however, was a little bit smaller and did not have some basic things such as a desk or microwave or any other amenities that hotels usually have. The staff was very friendly and helpful. The prices for rides around the area were very expensive, especially to the airport, but overall, it is a nice hotel to stay in.

Clean, cozy and close to everything!

Great hotel, nice small pool and great lounge areas. Rooms nice and comfy. Excellent staff.

One of the better properties that I’ve ever stayed at throughout my very extensive travels! The grounds felt like you were walking into paradise! The staff went above and beyond. Extremely clean and comfortable rooms. Attention to so much detail. Highly recommended. Stay here if you’re visiting Granada!

This is an awesome Hotel, beautiful, clean and very comfortable. It had a great updated vibe while still keeping with the Colonial history of the building. The beds were comfortable with great bedding and the air conditioner was very good! The staff was amazing and the breakfast was hot and very good and enjoyed while sitting by the peaceful courtyard. The bar was an added bonus and had very good fajitas for a late snack or dinner with happy hour. I am so happy that we found this place and would highly recommend!

Really nice property, we stayed here for three nights, it’s walking distance from “the action” which made it nice and quiet. Super friendly and helpful staff, nice pool and garden courtyard. We would stay here again.

it's a amazing place to stay, the staff are very friendly and cooperative if you need something to do or help with something in particular, nice experience.

I live in Leon and was crossing the border to Costa Rica to fly out on Friday morning with some friends. Granada is a great place to stay if you are willing to get up early (2 hours to border) This is a lovely economically priced hotel with a restaurant bar. A number of room options good internet, clean and perfect for a short or long stay..

Nice place, super clean but internet did not reach to my room. Suggest investing in a wifi range extender or stop claiming that guests will have wifi.