While the property and service at The Broadview Hotel was first class in every way…
I was extremely disappointed with EXPEDIA… After months of booking our stay on Dec 30th for a wedding of my best friends daughter at the venue, receiving emails telling me that “due to un-expected changes to EXPEDIA inventory this weekend we are, regrettably, un-able to accommodate all reservations, We have secured accommodations for you at the Gladstone House, 1214 Queen Street West.
This was unacceptable.. after calling the hotel directly we managed to attend the wedding and had a wonderful time.. very disappointed after booking thru EXPEDIA many times for our stay!!!
Will we use EXPEDIA .. time will tell..