Staff was very kind and helpful, and the overall hotel was very cute. There aren't a lot of amenities, but there are drinks and snacks available at the front desk, and the hotel has a nice charm. The hallway is a little squeaky so I felt bad coming in late, but I would stay here again for sure.

The reason we chose Queens Hotel (so call hotel more like a motel - no elevator) was because of the 8.6 rating. As soon as we arrived to check in the lobby door was locked so you phone in to get a code to open the door or have someone come to the door. The lady at the front desk was nice but immediately told me the room was very small and gave me a key to look at it. The room we booked was way too small to even open a suitcase other than on the bed. The room had a noisy portable air conditioner with a large hose vented out the window. My wife said we could not stay in the room and she wanted to leave even if we lost our $234.37 Htels.com payment. We were offered a larger room with a king bed for $20 more so we took it. It was clean with portable air conditioner similer to the smaller room. The furnishings were poor quality and there were no water cups in the room, useful for taking medications. When we checked out I did not receive an account statement so I asked for one. I was given a folio statement that said we paid $198.57. This was after the extra $20 was added. I asked why the statement paid amount was different than what I paid Hotels.com. The response did not make sense to me. I actually paid $234.37+$20= $254.37. This hotel does not qualify for that high a rating. I would think more like 5.5 or maybe 6.

This us a wonderful 2-star hotel. Don’t expect a Hyatt, but it was clean, functional (everything necessary worked) with lots of character and, of course, a reasonable price. I would definitely consider coming back, especially with the utterly ridiculous hotel prices - totally unjustified — in Vancouver.

They have good snacks in the front desk , which is very helpful for travelers. Very good service! You will not forget them after you stay there once!

Good pricing for the area clean a little small but was good for me and my wife since we were there to do mainly outdoor activities

The pics on the website give the impression of a high end hotel when this is definitely not the case! Area was shady, reception gave the impression of a no-tell motel! Room was clean but adequate, if you need a lower priced bed it's fine, but for the price there are better options out there.

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Great little hotel with everything you need. Quiet neighborhood. I would stay here again.

Lovely place! Just needed a spot to lay my head but it went above and beyond. Genesis at the front desk was so helpful and attentive. Also was closeby the everything! The bus, skywalk, food places, mini mart: it had everything you could need in walking distance.

Overall a clean room definitely dated portable ac unit is loud but it works small tv and room had no storage or dresser coffee machine was broken downstairs they did offer an alternative yet im not much for instant

Clean rooms, great staff, parking was right there. Very secure and safe.

This hotel is unique, sort of a hidden gem tucked away. You would not think there was a hotel there. Once in the property, everything is out of place but in place. Very nostalgic. Once in the room it felt like home. It had a homely feeling to it. The room felt like my own. Great spot

The 24/7 gym is a private gym. But you can’t use it 24/7. I wanted to use it at 6am and I asked the staff the night before and they said it’s not possible. So it’s a flawed advertising. The rooms are hot in the summer, but they have portable AC units unfortunately the unit is right next to your head as you sleep and it’s like having a jet engine next to you. So you have to choose between hot or noise

Really helpful staff, coffee & snacks available 24/7 in reception. No lift but staff helpful with any luggage that needs taking to room. Handy convenience store/cafe/pizza restaurant in plaza. Gas station opposite. Major shopping mall (eg Wal-Mart etc) 10/15 min walk or 5 mins in car.

Nice little inexpensive boutique hotel located close to many restaurants.

Awesome little spot

Staff was excellent and the shuttle to the airport was first class. Thanks

Friendly staff. More like an expensive budget motel. Smells musty throughout halls and room, like there's no air circulation. We had to keep the window open the whole time in our room to stand it. Floors desperately need to be washed in room. They were really dirty. Bed was comfortable. Parking is free. I wouldn't stay here again.

Friendly staff. Parking was tricky to find at first but was fine overall.

Not bad if you just need a bed. The AC unit is a portable but not all the parts were there to set it up. No hoses or plate for the window to make it work. It felt like a boardinghouse, not a hotel. Bed was comfortable though. No major complaints but I wouldn’t stay again. Front staff was very friendly and helpful.