ibis Styles Cikarang

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Overall Ratings & Reviews ibis Styles Cikarang

Traveloka (2,063)
Other sources (21)
8.3
Very Good
From 2,063 reviews
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Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.5

Service and Facilites

8.4

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Staff Friendliness (35)
Ambiance (33)
Bedroom (33)
Accessibility (32)
Bathroom (31)
Room Space (30)
Hotel Area (28)
Family Friendly (25)
Surroundings (24)
Distance to City Center (22)
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Traveler Reviews ibis Styles Cikarang

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Customer reviews
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
The staff is friendly. The Wi-Fi is a concern, as there's no internet connection.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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Argian A. W.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Thank God, it's nice and comfortable.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Arjen, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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dhyan w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The check-in process took a long time, and despite my specific request for a non-smoking room, I was assigned a smoking room on the second floor. I therefore complained and requested a move to a non-smoking room on the sixth floor.
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Accommodation's Reply
29 Jul 2026
Dear Mr, Dhyan Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Indrayani Sudoyo General Manager
F***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
The food is delicious, everything is complete.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
We came here for an event in Cikarang. We tried the gym, which was very worthwhile. The service was also good. Perhaps the cleanliness of the hotel room could use some improvement; there were a few stains on the mattress. However, it didn't bother us too much. Breakfast also offered a variety of menus, including shredded rice, spaghetti, omelettes, soup, fruit, and more. It was very complete. There's also a swimming pool. So far, this has been our choice when visiting Cikarang.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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A***g
icon-Transit
Transit
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6.2
/10
Reviewed 2 week(s) ago
The bathroom is small and has no amenities. Parking spaces are very small. WiFi is slow.
1 people find it helpful
Accommodation's Reply
24 Jul 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Indrayani Sudoyo General Manager
y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Very comfortable, clean, friendly staff.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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Arie F. N.
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
Good and pleasant service. Everything is clean.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Ms. Arie F. N., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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S***k
icon-Staycation
Staycation
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9.7
/10
Reviewed 6 week(s) ago
The interior of the room is nice, the food tastes pretty good but there are some things that need to be paid more attention to regarding the food.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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Arie F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good service. Keep it up.
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Accommodation's Reply
17 Jun 2026
Dear Ms. Aree, We greatly appreciate your feedback regarding your stay at Ibis Styles Cikarang. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Indrayani Sudoyo, General Manager
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R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Clean, comfortable, and highly recommended for a 3-star level hotel.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Indrayani Sudoyo, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Ample parking, clean facilities, and friendly staff. It's comfortable and the prices are competitive.
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1 people find it helpful
Accommodation's Reply
06 Jun 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Friendy i rares, General Manager
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R***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
It was a great experience staying there for a while, but the check-in process was a bit slow. We only got our room after 2 PM, but I understand that the staff were probably on their break, as the room was being cleaned. Overall, it was okay.
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Accommodation's Reply
06 Jun 2026
Dear valued guest, Thank you for taking the time to share your feedback. We sincerely hope to welcome you back to our hotel soon. Sincerely, Friendy i rares, General Manager
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W***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
good all of them are very good too
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Friendy i rares, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 11 week(s) ago
This hotel appears to be in need of repair, as evidenced by the photo of our room's broken door. The furniture in the dining room where breakfast was served was also worn. The plastic flower decorations were also dirty. Overall, for a hotel of Ibis's stature, it was quite disappointing. It also seemed understaffed and lacking in smiles, greetings, and greetings to guests. Pros: The coconut fried rice was delicious, there was turmeric and tamarind jamu (herbal drink with turmeric and tamarind), rice with ginger, and wedang jahe (ginger drink with chili paste), the chili paste was delicious, the location was close to many eateries, the hair dryer in the bathroom worked well, the room was soundproof, and the hot water was sufficient. The hotel has also implemented a plastic-minimization approach by providing pitchers and water gallons in the corridor for you to take at will. Minuses: The salad vegetables didn't look fresh, the steamboat noodles smelled a bit off when I wanted to eat, the outdated furniture needed an upgrade, the bed sheets were no longer white, the towels weren't fluffy on the first day, but were better on the second day. Bathroom amenities included only a toothbrush and bar soap, no cup for toothbrush and toothpaste. The plastic flower decorations are dirty, it's a bit hot in the elevator and the employees don't smile, greet or greet.
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Accommodation's Reply
27 May 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. I hope you had a better experience during your stay yesterday. However, from comments like this, we will learn from and improve. We strive to provide an excellent guest experience, and in this case, we clearly did not meet expectations. If you would give us the opportunity to serve you again, I assure you that we will do our best to provide the same outstanding experience that many of our guests have enjoyed. Sincerely, Friendly I Race, General Manager
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Safe and comfortable, suitable for families and couples
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Accommodation's Reply
23 Apr 2026
Your response: Dear Valued Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Friendy i rares, General Manager
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d***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice and comfortable 🙏🏻👍 the room is spacious
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Friendy i rares, General Manager
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Novia M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
A comfortable and safe hotel for those looking for a staycation in the Cikarang area. It's definitely worth it!
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely,
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Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The hotel staff are friendly, the breakfast has enough variety.
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2 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Friendy i rares, General Manager
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very relaxing and comfortable. All clean 👍
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Accommodation's Reply
08 Apr 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Friendy I Rares General Manager
Number of reviews per page
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