From moment we came in to the hotel we found a very friendly welcome from checking in then finding our room was comfortable with the added sofa for rel comfort , bedroom was very clean bed was extremely comfortable. The bathroom was very clean with everything you would want for a pleasant stay. The staff in the restaurant were very friendly and also took our order quickly which was great. When we were leaving one of the staff helped us by carrying our luggage down and putting it in our car. We will certainly be staying again giving the staff and hotel 10 out of 10 thank you for a very pleasant visit

A lovely hotel, restaurant and bar. Beautifully decorated and furnished with a great selection of artwork. Drinks before dinner in the spacious garden then the most delicious, beautifully presented food in the restaurant. Our room was spacious, well furnished and equipped - the air conditioning was very welcome! - with an equally spacious bathroom, lovely toiletries too. Delicious breakfast to end our stay - we have recommended The Chalk Hare to many friends, thoroughly enjoyed our stay last Friday. Thank you to everyone on the friendly, welcoming and helpful staff.

My stay at the Chalk Hare was wonderful. The room was spacious, clean and well appointed. The bathroom was new and very clean with a rainflow shower. The dinner and breakfast were delicious. The staff could not have been nicer or more accommodating. The location was perfect - right in the center of town - so you could walk and explore the beautiful old city and visit the Cave. FIVE STARS all around!

Beautiful room above the pub really loved my stay

Welcoming staff. Room lovely refurbishments but lack room for clothes. Good food and good location. Will stay again

The welcome was fine, and the room initially looked ok, but the emergency light was so bright that I could read a book with all the lights turned off, and someone had propped open the window with a wooden block, outside the window was an industrial fan. This made sleeping very difficult. Then when I went down for breakfast there was no one available, once I had been seated there was a 20 minute wait. At no point did anyone ask me how the room was or how my stay was. It seems like this would have been a great place to stay a few years ago, but now it is a bit tired and not very well run.

It was alright, I was a little disappointed that our bags were left in the open reception area, when they could maybe have been taken to the room, we had advised the hotel that we were at a wedding and that we wouldn't be able to check in until late. The bar was shut, which was also disappointing, but fine. The fire alarm went off at 6am and no one apologised for that which wasn't great. The rooms are nice but probably need refreshing. It was just okay, I think I was personally disappointed given the price.

Comfortable, clean and tidy with a central location. Variety and food lovely and staff helpful.

Chloe was very welcoming and couldn’t do enough to help.

Lovely looking room but the bathroom was dirty on arrival with clumps of hair and dirt. Lots of mold around the bottom of the shower as well which has been left for a long time. The room needed a good hoover as well and could do with a more modern TV as well as a small mini fridge. Room 7 also suffered badly from noise pollution, room directly above seemed to produce so much noise and we were also woken quite early by the beer delivery which was right outside the window. That combined with the slamming of doors outside the room really didn’t provide us with the best sleep possible. Room itself is stunning, breakfast included was lovely and the staff were ever so polite. Overall I don’t think I’d stay here again unless some improvements were made.

Very friendly and helpful service all the way through our stay. Lovely outdoors area to eat or have a drink. Very comfortable nights sleep and a great breakfast the next morning. We would absolutely use the hotel again.

I did let the staff know that our bath room had no shower gel, black long hairs on floor, only one bath towel, and the sanitary bin in bath room needed emptying!!!! Dirty cup, no coat hangers. But everything else was good x

Why do hotel designers think it is OK to have an ensuite bathroom with no door? A curtain is not an adequate replacement for a door. This was a big issue for us. Also the only seating in our room was 1 dining chair and 1 stool when there was room for something more comfortable. I don't want to have to sit on the bed, particularly at the price this hotel came in at. Everything else was very good.

Very friendly staff. Avoid room 8 it was very noisy from the road especially when the hotel was having deliveries early in the am.

One of the room's window was adjacent to a very loud kitchen extractor that was left on all night. Breakfast was great.

Convenient. Actually good room standards although the last room I had was not up to usual standard...heating poor (mid Jan, expected better) Breakfast very good ! Bar prices are high for the area. Good parking. I prefer to stay here when in Royston.

This is very much a brasserie/bar more so than a hotel. Our room was right above the bar with noise until late and the pillows were very thin. The radiator didn't work in our room and the big old-fashioned windows which would add character and charm just added to the chill. However the thick curtains did well to block out cold and light. Some nice touches (e.g. the robes, presentation of the room) and decent food, but falling short on a few more essential aspects.

Lovely hotel. We have stayed a few times. Staff very friendly and helpful. Our room was very nice. My only complaint is that our room wasn’t serviced on the Saturday, and although I was able to get tea bags etc from the bar, our cups were obviously still dirty from the morning cuppa when we returned in the evening. This slightly took the edge off the stay, but on the whole, I’ve the place.

Bedrooms cold initially radiator in main room didn’t work but was electric heater that took a while to get going. Room lovely and big. Breakfast disappointing limited, no fruit options, porridge or granola options, some boxed cereals but very limited. Cooked breakfast and coffee lovely.

Breakfast service not until 8am unfortunately. Room comfortable and all amenities required.