Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs.

Nice hotel, close to restaurants, great ocean view

Clean and comfortable room

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.

Perfect location, beautiful rooms and great value.

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.

Super helpful and nice team. Room was small but cozy. The hotel is tucked in the back left corner of old town, right under the steps that go up to the castle. Glad we chose this location. Front Desk helped us find great restaurants

Location and staff

It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.

Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.

Everything about this hotel was fabulous!

Everything was perfect, from costumer service to the hotel location

Staff was great. Very helpful and kind.

Awesome! Make sure you reserve the parking spot w hotel prior to arrival.

The property and staff were magnificent. The location is also excellent. The only negative is getting to the hotel in car. It’s very difficult. A video is provided but hard to follow. A map would be easier to navigate. But besides that it’s a great property.

Rooms and common areas were clean, the location was right in the main area as well. Other listings mentioned noisiness, but we slept with the windows open and weren't bothered, however we live in an apartment and are used to city noise.

Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!

Pros: The service was really nice, helpful with any questions, greets you with a glass of wine at check-in while explaining everything, etc. The location is also amazing, right on the edge of Old Town walkable to all the bars and restaurants, but also right on the edge of the bay next to the water. Despite it looking like it might be a loud location with tons of young people drinking outside the bar next door, our place faced the back alley and was super quiet. The 2-bedroom apartment is a great option when traveling with 2 couples, complete with little kitchenette and living space — this was really the biggest reason I picked this spot. Cons: While the 2-bedroom apartment is quiet because it faces it the back streets, that means it also doesn’t have much of a view and one of the bedrooms is super dark. My hair dryer stopped working after 1 minute, the coffee machine leaks, the internet is very spotty, and the beds and pillows are some of the hardest I’ve slept on.

A really beautiful room, really friendly and helpful staff in a great location on the edge of the old town. The main fault i would have is that the facilities available within the hotel itself are quite limited given the price of the hotel, but the plus points make up for this.