NH Monterrey La Fe

Explore NH Monterrey La Fe
8.4
Very Good
From 1,008 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews NH Monterrey La Fe

Number of reviews per page
20
40
Top reviews
Tou
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is located in a great area with plenty of dining and shopping options nearby, which made the location very convenient. Unfortunately, the room itself was a huge disappointment due to poor upkeep and maintenance. The bedding had noticeable stains, and the sofa was also stained, which was really off-putting. In the bathroom, the soap dispenser in the shower hadn't been refilled at all, so there was no soap available during my stay. I felt disgusted trying to sleep in that room, it just didn't feel clean or hygienic. For the price and the otherwise good surroundings, this level of cleanliness is unacceptable. I won't be staying here again and wouldn't recommend it unless major improvements are made to housekeeping and basic maintenance.
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Graham
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointing! The body wash dispenser in the shower was empty (and only discovered when in the shower!), no water bottles in the room and only a single hanger in the wardrobe. The online check-in didn't work and the airport shuttle was never available.
JORGE
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The management staff did not want to turn the room heater on, the room was at around 50 degrees but their excuse was that I was the only room complaining, the they told me they had sent all the information to Travelocity for my reimbursement and the did not, staff extremely rude and not helpful at all, AVOID this one!
Antonio
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

AMAZING HOTEL!! 100 Stars! Great Team, Rooms and Location! Will definitely be visiting this place often!
victor manuel
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Noisy room disco downstairs, clean room good location
Verified traveler
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Loved it!!!
Damien
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.
Cristina
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Love the location, very nice staff and the cleaning can done a little bit better, specially in the shower area.
Julio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location not too far from the city or airport
SOOIK
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good
Dawn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We have been using this hotel exclusively for the past year-2 years; I feel like the quality of the breakfast is not the same as it once was. I don’t know if it is worth the extra charge to include it in my reservations for the next time
Juan
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Only con it’s in a mall
marco
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nothing
Claudia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Todo muy bien limpieza, comida, atención y respuestas rápidas en el front desk
Yuliana Marisol González
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very good experience, good food
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was ok, don’t like the fact that I have to pay the parking, but overall good
Mayte
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

No shampoo, no conditioner, smoking smell
ALDO
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I stayed for too long at the lobby before I got my suite
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The property is always immaculately clean and inviting. The experience starts with the wonderful scent in the lobby and continues to the well-appointed rooms.
Jose
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Stay good breakfast really good waitress and chefs and attention the best but a check in first not good think gril wasn’t on the best mood have to wait another hour after shift change the next men on front desk better service and at check out was hoping the gril wasn’t there hopefully another man customer service really help me good stay the best at restaurant on breakfast thanks for everything
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Number of reviews per page
20
40

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