We have stayed at this hotel many times. It has always been a pleasant stopover. However this time when we accessed our room it was like an oven. The airconditioning had not been turned on and it was found not to be working. We asked at reception for assistance and when inspected we were told that it will be on soon. 2 hours later still not working. Called reception and they saiid someone would attend to it while we were at dinner. Returned at 9.0 pm still not working and room even hotter. We were then moved to another room and i asked if a/c was working. We were told it was. It wasn’t working and we both spent a sleepless night due to the heat. Also the fridges in both rooms were not working, so unable to cool drinks.

Hôtel très agréable et très propre Personnel un peu froid

Lovely hotel, reception staff were very helpful. Secure parking and well located for the town.

Really enjoyed my time the room was clean the staff was friendly fresh croissants in the lobby were a nice touch.

Staff were all friendly and helpful. On site parking was a huge plus. Room was fine. Location is great for walking the city center and river. Beautiful back garden sitting area. Breakfast was very good.

Beautiful hotel. Excellent location on the River Meuse. Great breakfast. Comfortable beds.

Everything excellent

Clean, comfortable, and quiet! Love the shower!

Very nice with convenient location.

Très belle vue centrale sur Verdun. Le plus important reste la chambre impeccable.

Hotel is very pretty. Room large, pretty and comfortable. Well designed, but with some modern annoyances - can't use fake card key. Desk clerk very friendly and helpful (Arthur). Own secure outside parking area with gate that is closed at night. Restaurant good, but may not belong to hotel. Internet connection blocks ssh. We have junior suite, which is quite large and very nice. Hotel fronts on canal, and view is fantastic. City is very pretty from this viewpoint. Breakfast good. Thermostat appears to be only decorative. I like this place a lot. Definitely better than the usual 4*.

Thank you for the welcome that was made on December 19th I thank you infinitely also for everything that was done the only small soft b the mattress was a little too soft

Pleasant stay, the room was large for a European room. The balcony overlooked the river and the view was amazing

Clean room

room and service was great. breakfast was not worth it.

Cadre sublime, personnels au top

Fantastic hotel. Friendly staff and a great location. The onsite parking was very nice. The room was clean and had an amazing view with a balcony and the hotel location is terrific for seeing the city. We had a great visit.

La chambre est spacieuse est propre. Le lit est immense :) Le personnel est trss gentil.

The room was clean and functual

Great hotel