Great location. Parking can be challenging. Why do most hotels have rubbish TV reception and poor channel tuning? The Indigo Hotel’s was just as bad.
Tony
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very well placed for the town. Couple of minutes walk, you have lots of pubs and restaurants.
Kevan
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Liked:
Clean
Comfy bed
Great showers, very hot!
Lovely staff
Quiet
Great location very close to the Durham Cathedral
Disliked:
Breakfast was average.
Over heated pastries and lukewarm cooked breakfast with cold beans on the first morning. Sausages very processed not what I was expecting.
Would certainly return but would eat breakfast in town.
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Gill
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room clean and staff pleasant. Bedroom windows were misted throughout our stay so we had view which was disappointing.
Nick
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Ian
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel and restaurant, helpful staff and well appointed room.
Paul
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel is in former County Council offices and has really unique and attractive decor. Very friendly and helpful staff. Marco Pierre White Restaurant worth a visit
Julie
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely clean spacious room , quick check-in friendly staff in RESTAURANT and coffee bar good breakfast .. only negative is the price of overnight parking.. £20 to park in the Hotel car park overnight.. much cheaper to park on the street outside … otherwise excellent Hotel.. happy to stay there again
William
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast and evening meals were superb. The staff were great.
The
Michelle
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Outside the place needs a good clean also the car park needs the trees cutting back as it makes the hotel look run down. Reception staff weren’t very friendly on the Sunday but Mondays staff were a lot friendlier. The computers on reception had cobwebs all over the back of them. Our room was lovely until we found a small jug under the wardrobe then noticed the walls were full of cobwebs also in the bathroom behind the door. When you are paying a lot more than you would for travel lodge or a premier inn hotel you want better quality and I’m afraid this wasn’t
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Shara
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very comfortable accommodation and great breakfast.
Clive
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The building itself is absolutely beautiful but it is now looking tired and in need of a refurbishment. The location is excellent very central.
We dined in the Marco Pierre Steakhouse and whilst the waitresses were very pleasant the food was terrible. The meat was poor quality and the cost was through the roof which we would have not minded paying if it had been worth it. In their defence they did give us a reduction on the final bill without quibble but our expectations of the experience fell short,
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Richard
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The building has been renovated to a very high standard and kept the original structure intact, preserving the architectural features of the former council chambers. The staff were excellent, the food delightful and the bar experience benefitted with the unique surroundings.
Linda
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
All excellent .Music a little loud in the bar.
Paul
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely stay for our daughter’s graduation. Our rooms were suitably decorated for the occasion.
Martin
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful room and pretty incredible building and interior . Bar staff excellent, breakfast good , staff genuinely helpful . Good location.
Brian
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Unique building with loads of quirks and character
Will definitely stay again and recommend to all
Jaskinder
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely building , but very limited natural light in bar & dining areas. Rooms were spacious & clean. Breakfast excellent . Location excellent
Simon
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel is an amazing conversion of the old county council offices, so it has character and style as well as the amenities you need. Wonderful food. And it's in the heart of the city with the Wear smoothly wandering by. Love it.
Malcolm
with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel Indigo is a pleasant hotel in an excellent location for a lovely city. The hotel is a Grade 11 listed building and some of the rooms are dated, well used and a bit shabby. We had a cathedral facing room which had a pleasant view but was very hot on our arrival and took a long time to cool down. The sheets were grubby.