8.2
Very Good
From 609 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.6

Traveler Reviews Hotel Sofia

Number of reviews per page
20
40
Top reviews
jose antonio
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only coffe and fruit
Heidi
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and friendly
Alma
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kind and efficient staff, but the rooms and bathroom really need to be updated. Everything looks nicer on their pictures, but they don’t show what the rooms and the shower are really like. Although we saved some money and the location was great, we are not planning to go back to this hotel.
Frida
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was ok, but the service was terrible.
Samuel
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly and clean rooms
judy
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I have travelled a lot and I have owned my own bed and breakfast. The friendliness of the check in staff was truly outstanding.
VICTOR
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was courteous
Maria E
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes, it was nice and clean.
Chanel
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

En primera la recepcionista tiene de cierta manera un modo desagradable, si te atiende a las dudas solo que parece que estuviera molesta todo el tiempo. Segunda, la habitación que nos dieron es de la primera planta y es totalmente cerrada, sin alguna ventana y hace un calor horroroso, solo te salva su ventilador pero al menos que agreguen una ventana hacia el lobby porque no fue nada de descanso. Agua caliente al instante afortunadamente, es zona centro y es muy linda, fuera de eso solo me gustó por esa razón, pero por la habitación no me gustó la experiencia, 5/10 solo por ese detalle
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luis
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excelente hotel muy limpio y su personal muy amable
ARNALDO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
David
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
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Francisco
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
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luis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excelente servicio muy buena atención lugar muy limpio
Gerson
icon-
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I would definitely stay again with you guys !
David
icon-Business Family
Business Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Encantado con la habitación que nos tocó. El servicio muy excelente. Gente del servicio muy amable y atenta. Recomendadisimo!!
John
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The location is perfect. Well maintained. The free breakfast was nice but very small.
Emmanuel
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
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Steven
icon-
6.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Abraham
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Number of reviews per page
20
40

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