Overall Ratings & Reviews Sweet Heart Guest House

I loved the bed and sheets. The place was actually smaller than my expectation. Also, there were free toiletries except the soap in the CR. There was no bidet or dipper at least

Room is spacious. Location is confusing though in the map and you have to carry your heavy things to the first elevator. But place is convenient..room is great for this price.

The location is very difficult to find and no body can help because of language and because I arrived late night the rooms change into others rooms (other location / other hotel) .

The host is very good and is allowed to leave the suitcase even after checking out. The place is small standard in Hong Kong, but hot air conditioning and cleanliness are good. The location is close to the center of the crowd.

For the room area, it is small but not bad for 2 adults and 1 child and is suitable for those who just sleep and explore Hong Kong during the day because the place is really in the middle of causeway bay. Really crowded location close to 2 train stations, so it's safe to go everywhere. Stay for 4 days the room is not cleaned by the owner, hehehe, budget hotel.

Very clean, comfortable hostel, close to causewaybay apple store. In front of the hotel there are 111 and circle k.

There was a miss-synchronized data between Traveloka & hotel. On the 2nd night I wasn't able to tap in. The staff told me that I supposed to stay for a night only. However I booked for 4 nights. The staff wasn’t speak English well. She used the translate tool which I cannot understand what she was trying to say. Hotel did not clean the room everyday and no towel provided. Wifii connection was poor. But the location, the room size, is somewhat good. It near to the MTR. Despite of the issue, others are good - what do you expect from HK property?

1. It's hard to find. Once I found a desk (only a desk as a receptionist counter!) it looks like a prostitute join! 2. Scary! 3. Aircond not working 4. Tv is useless, not clear picture, I know its a 1 star motel but at least fix a channel please!!! 5. Towel too small. They gave one big and one small 6. I will never stay there again!! Sorry!!

24 hours service desk, the check-in desk and the room we stayed in is in the same building but in different floor. We booked the triple room but the size is small, if you bring big luggage it barely fit. There is no water dispenser and microwave provided. Located in Causeway Bay area surrounded by shops, malls, and MTR station. Good to 1-2 night stay but not for a long stay. The bed is hard and the room is very humid so it is very cold even without the AC on and the door lock of the room is broken so only rely on the chain lock. 100 HKD deposit is required for stay.

location of the hostel 5/5 staff 4/5 room 4/5 for the price wifi 1/5 The room was not ready yet when we got there. We had to wait 15-20min. Only 1/3 socket was working. No remote for the TV I hope they put instructions how to get to the hostel "lobby" to avoid getting lost. I wish they would provide hot water and hair dryer too.

Clean rooms, very comfortable for me and backpacker friends, the staff is very friendly.