6.4
Pleasant
From 1,431 reviews
Cleanliness

6.2

Room Comfort

6.6

Service and Facilites

6.4

Traveler Reviews EST Hotel

Number of reviews per page
20
40
Top reviews
Sachin
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was terrible experince. The AC was too noisy and carpet was flooded from AC water outlet. Smell was not controlled
Jordan
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was as described.
Sakshi
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The management was okay, but the hotel room was not tidy or clean upon arrival. The biggest issue occurred at around 5:00 a.m. when the fire alarm in our room suddenly started ringing for no apparent reason. We called the front desk, but no one answered. We then went to the reception in person and asked for assistance in turning it off or at least checking the issue. The staff member told us that there was no one else available and that they could not help, instructing us to figure it out ourselves. This was extremely disappointing, especially considering it was a safety-related issue and happened in the middle of the night.
Read More
oneal
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was clean, great staff and very quiet.
lindsay
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good for what you pay
John
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

what a dumpy place; i had a room with no window; staff that barely willing to even speak during the checl in; i hate this place
Shahager
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms need some renovations, water damage in the ceiling, stripping paints, stained carpets strange smell through the hotel. Dingy showers and sink bowls. Parking was limited so you need a parking pass to park at the other businesses near by. Staff were pretty nice the one on my first night was on his phone the whole time and didnt realize I was there at the front desk to check in at2:00am. The area is very convenient & lots of places to eat. If you need a place to crash & you dont care for cleanliness then its cool.
Read More
Gopakumar
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed here on June 16, 2026, and it was a disaster from start to finish. The elevator smelled awful, our room had no shower curtain, and we were only given one towel for four people. When we asked the front desk to fix the shower curtain, then staff refused, claiming no staff was available to help. To top it off, the breakfast was an absolute scam. Zero customer service and awful maintenance.
Read More
Chantel
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Probably wouldn’t stay here again, the tile floor around the jetted tub was cracked into pieces, didn’t look clean enough to get in anyways, there was no smoke alarm in our room, just hanging wires from the ceiling, 4th floor had 4 rooms, no elevator access, the sheets did not smell clean, the pillows were dirty and we won’t get get started about the handprinted stains on the walls….. the carpets in the hallway had ridges in them that you tripped over while walking, not a single staff member around to find things. They definitely say you get what you pay for.
Read More
Antonio
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Iv gotten lots of hotel rooms of expidia.ca. but this hotel is the worst i ever been too. The place was very dirty holes in curtains stains on floor bathroom dirty and light switche plate broken. The carpet in hallway are lifted trip hazard the elevator stunk really bad. And when we were checking in the the guy thought it was more important to talk on the phone in a different language while dealing with our checking in could not ask a question to him he was hurrying us along. There's no way you should be in a hotel like this really bad
Read More
john
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place is terribly behind with maintenance. A bad odor three out the building. We stepped into the room and decided to walk out. We where not going to spend the night in this dump. lost $200 but even we have our limits. never again.
EDWIN Jose
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom leaking right to the carpet in the bedroom, I complained after checking in on 06/12/26 until I checked out on 06/14/2026, No solution. No shower gel, bathing soap, lotion, etc. I personally went back to the front desk and spoke to the lady on shift at about 9:30 am to have my beddings changed, nothing was done until I left. She claimed that she was the only one during available the shift and couldn't leave. I requested for mere towels because they advised me to drop the other ones to the floor to soak the water and they never brought them to me. The next day prior to checking out I had to go and get two towels myself.
Read More
Lise
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff were so helpful especially the one young lady she wenyond helpful she was fantastic thank you. The room was extremely clean I love this motel
Romeo
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean
Nysheeka
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is disgusting and I’d never recommend anyone stay here. It shouldn't even cost more than $40 a night. When I arrived, i was told about a $200 hold for the place for incidentals payable by card only. The parking lot had a whole bunch of pigeons who completely defected all over my car. The staff were constantly on their phones whenever you’d go to the front desk and you’d have to yell hello before they’d acknowledge you. The hallway leading to the elevator smelled like a baby diaper with poo in it and the elevator smelled like eggs and poo all day and night. The room itself had a broken chair, the linens were dirty and the bathroom had tile missing and the caulking was coming off around the tubs. The bed was squeaky and the walls were so thin we heard conversations all night and morning. 1000% would NOT recommend. There is no way on earth this should be more than $40 a night and I paid over $150. Complete trash. And the supposed “free breakfast” was microwaveable sandwiches we didn't even get to eat because their were none left upon checkout. This place is trash and needs to be vetted by Toronto public health.
Read More
Melissa
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not a bad hotel for the price, some of the reviews mentioned the air conditioning wasn’t working , but I actually had to turn it off a few times because it was too cold in my room which for sleeping was amazing. Room was clean and comfortable, no bathtub though which is fine but I was hoping to have a soak. Oh well. Had to come downstairs to get coffee cups as there was coffee in the room but no cups to put it in. No major inconveniences there. I will say though that on the third floor hallways where I was staying and in the elevator there was a horrible smell that I could only describe as rotten milk or maybe even mould. Didn’t reach my room though however so at least I didn’t have to smell it the entire time. Couldn’t find the ice machine on my floor either. All in all not the worst hotel I’ve ever seen.
Read More
Yohannes
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The entire building smells of sewage and mildew. The room was filthy, there was dirt smudged on the floor, and the bathroom was so dirty I had to buy products to clean it. The towels and sheets seemed to have been washed, but were stiff and had a strange smell. The outside and lobby definitely look more like a motel than a motel. 1/10 stars.
Read More
Josh
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The mattress was horrible. It had what I can only describe as a giant crater in it. Got in too late to want to do anything about it though. Otherwise decent place. You get what you pay for I guess.
Hannah
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
DIDIER
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

les murs sont sales et mal entretenu le plafond se décolle
Number of reviews per page
20
40

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: CHRISTOPHER MICHAEL | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved