Jeff
Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The day staff was extremely rude. Our booking clearly showed our check out time as noon, around which I booked our departure. The desk staff insisted we had to be out first at 11 and then by 11:30 after I showed him my booking. We has to cut our site being short to make it back before 11 as I didn't want them touching our bags. The desk manager then was screaming at us to leave atv11:30. I understand Spain has their own rules, but he was beyond rude. Also the hotel has no AC and if you open the windows to balcony it is not secure. I know people who were robbed in this circumstance while they were asleep in the room. I would definitely avoid when warmer. But the staff rudeness was the real deal breaker.
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