Giuseppe
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is severely outdated, poorly maintained, and nowhere near the standard it advertises. From the moment we arrived, it was obvious the property has been neglected for years. The furniture is worn out, the mattresses are completely shot, and you can literally feel the springs digging into your back. Getting a decent night's sleep is nearly impossible. The bathroom was unacceptable. The shower barely drained, and because there wasn't even a shower door, water flooded the entire bathroom floor. We had to wear sandals just to walk into the bathroom because the floor remained soaked, creating a serious slipping hazard. The blow dryer did not work. White caulk and mismatched ceramic was the theme. In other words, cheap would be an improvement. The patio door glass was also cracked, reflecting the overall lack of maintenance throughout the property.The air conditioning was barely functional and nowhere close to what most North American travellers would consider acceptable. The floor tiles were chipped, the walls were dirty and scuffed, and the furniture everywhere was old, stained, and looked like it hadn't been replaced in decades. The beds are cots where you feel every spring. Little to no padding. Horrendous pillows. It’s not a queen bed - it’s two cots pushed together. I have NOTHING positive to say about this hotel.
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