Overall Ratings & Reviews Hotel Rėja a member of Design Hotels

On the whole, the National Hotel offered very good value for money as far as I was concerned. We were given a very attractive, spacious room, which was one of the best features of this hotel. The breakfast offered was adequate in that there was some variety and reasonably good quality. One staff member in particular, Greta, offered very good service indeed and demonstrated genuine care for all guests. What was truly outstanding was the hotel restaurant, 'The Fat Cat', to which I would award 7 stars if I were able to do so. That is because it was consistently excellent in terms of quality, quantity and service. Accordingly, we went there for dinner on three occasions. There were of course areas in which improvement could have been warranted. The room itself was cold initially, and a space heater was quickly delivered although initially it did not provide adequate heat. So a second heater was supplied and subsequently the room was amply warm for the duration of our stay. The front desk staff were attentive, with some exhibiting more warmth and care than others. On one occasion cleaning of the room was not carried out adequately at all, while on another occasion, it was thoroughly cleaned. We would therefore consider staying at this hotel if we were to make a future trip to Klaipeda.

Very cosy room and comfy matress

The hotel was advertised as having parking which it did not. It was very expensive to park on the road outside. My room was across from a pub and club which did not close u till 4.30 p.m. The picture was taken at 3.57 a.m. Needless to say I didn’t get any sleep. The hotel’s answer - ear plugs!

Staff was very friendly, breakfast was tasteful, location is very good

Good room, good location.

Charming hotel with a delightful breakfast in a perfect location!! Definitely recommend!!!

Sehr gute Lage in der Altstadt, 10 Minuten mit dem Velo vom Bahnhof. Wir konnten unsere Velos über die Nacht gratis im Konferenzraum lassen. Sehr freundliches und hilfsbereites Personal, auch zum Ausleihen vom Besteck für eine Jause im Park daneben. Das Frühstück war sehr vielfältig, nur leider wurde das populärste litauische Gericht (Quarkbällchen oder varškėčiai) nicht nachgefüllt.

Perfect location for strolling around the old centre of Klaipėda. The staff were without exception very polite, friendly and helpful. I particularly appreciated that, after my arrival relatively late in the evening by train from Vilnius on a hot day, they let me take a large draft beer up to my room, even though the bar had already closed.

Beautiful building, excellent location. The staff is phenomenal and extremely helpful. Especially reception ladies.( Greta :). All requests were satisfied almost immediately ( toothpaste, brushes, universal phone charges, early breakfast!) Perfect. Highly recommend.

This is a great hotel in a great location. We had a beautiful suite. We had a great buffet breakfast. Staff was very helpful. We enjoyed wine in the beautiful attached bar/restaurant.

Love this place

There were some positives but unfortunately, the negatives meant that our overall experience was poor. Positive 1. Location of the Hotel 2. Staff at reception helpful Negative 1. On check in, we let them know we were Gold Expedia members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available. 2. The rooms were tired and worn. Need an up dating. 3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do. 4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately. 5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving. By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was. Wouldn’t stay here again.

Perfect hotel to stay at if you want to walk around Klaipeda. Very authentic and rustic atmosphere but with all the necessary modern amenities. Staff was very friendly and helpful

A fabulous location in the Old Town. There is no onsite parking but it can be arranged by the hotel for €10 per night only 2mins walk away. We felt the hotel furnishings etc were starting to feel a bit dated. Breakfast was adequate but not as good as other similar hotels in Lithuania

Friendly staff. Large room

Nice room, excellent breakfast.

Very Pleasant stay in this hotel

Friendly and helpful staff.

This is a charming facility with very helpful friendly staff who facilitated arrangements for us, including organising and paying for a taxi to meet our ferry. While the room was a little tired it was comfortable and warm. The hotels location is well located in the old town.

Very nice hotel in the heart of the old city! 3rd time we have stayed over last the 6 months! Really nice breakfast! Great location !