Officially bad. Imagine, you would to sit near reception just to wait till you can check in to your room, but the receptionist then ask you to go out badly. What kind of receptionist is that? Some of the rooms also not locked even you can't lock it (I don't know it because the key or the door or the room service had give a spell on it). We booked a double-bed room, but what we got was something like a single-bed then just add some inches. The lift also bad, forcing guests to go down floor using stairs (a small lift is used by all of the guests of the block, how it can be).