Great location. Staff very good. Room was good but carpet needed to be cleaned.

The facilities and restaurants are beautiful. Sauna and hamam are also nice. N

Was there for one night , should have plan to stay longer , everyone and everything perfect

Only one night. The staff was very friendly

Outstanding service from start to finish. Highly attentive staff from concierge and shuttle service to ski fitting, housekeeping and restaurant team, all impeccable. Enjoyed the views and amenities in the suite and super handy location for skiing, easy 5 minute walk to gondola and 10 min walk in to town. Would stay again.

A millón dollar view, Great food and excellent Service!

Amazing

Fabulous hotel with very attentive staff who were very knowledgeable and went out of their way

Great, high end hotel with excellent facilities and service

Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.

Great hotel Excellent service and nice utility Excellent concierge Close to ski lift

Bery nice hotel with friendly staff

This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.

Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.

Great location, beautiful view nice room. The costumer service of the staff where very helpful

A very lovely, elegant and modern hotel. Restaurants are excellent. We would like to stay here again if visiting Crans-montana in the future.

Excellent everything!!!! View location room service .....

Stay away. Bottom line. Not accommodating and rude

I wanted to start the year of in a relaxing way and decided to book a four night stay to indulge in spa treatments and just relax. All the staff were excellent, from the contact prior to my stay to my arrival, throughout my stay and leaving too. Very polite warm welcoming individuals. The only thing I would change would be the food in the restaurant and room service particularly as I am gluten free and there were limited options. Everything else was perfect and I would definitely go back again for a summer experience rather than a winter snowy break.

Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !