Booking a non-smoking room, but was given a smoking room. If you want a non-smoking room, you have to upgrade and pay extra. Not recommended for those who dislike the smell of smoke. Every floor has a strong smell of cigarette smoke.

Very satisfying, strategic location, friendly service, very clean and spacious rooms. Recommended.

Everything was good. Just I had a bad experience because of the guest beside my room. Talked on the phone around 4 AM for so long and so loud in front of my room. But good thing the hotel sent security fast after I complained about him.

Great, a pocket-friendly hotel subscription.

There was no one guarding the front door. A crowd gathered at the reception. I dropped my luggage, and no one helped me. I didn't check in; the service was terrible. I accepted the loss of my money and went to another hotel. The service was completely different from the Bidakara Hotel in South Jakarta. I'm a regular customer at the Bidakara Hotel in South Jakarta. The difference is like heaven and earth.

A highly recommended hotel. It's far from the noise and the rooms are clean.

Highly recommended and excellent. The rooms are clean, and the food is also very delicious.

Comfortable, calm, peaceful. Cup cup ah...

Good service, clean, comfortable, strategic location, good facilities, but the hot water in the bathroom doesn't work properly. Hopefully, this can be fixed soon.

A vacation with my beloved family was fun and memorable. Everything was perfect: the room, the pool, the lobby, and the check-in and check-out process were quick. The restaurant offers delicious food, a well-equipped gym, soundproof rooms with carpeting, and super-fast Wi-Fi. Thank you, Bisanta Bidakara Surabaya.

Thank you Bisanta Bidakara Hotel for making our family vacation so memorable and enjoyable.

Very good and enjoyable staycation here.

Comfortable, the kids really enjoyed the pool.

Overall it was fine, only the AC in room 501 was not cold enough.

The hotel staff is friendly, there are quite a lot of choices of breakfast food.

The atmosphere at night is very lively, in front of the hotel there is live music.

A peaceful and comfortable stay, will definitely come back again!

the room atmosphere is okay, good too

It's okay to stop by 😊

The new room is nice, but mine happens to have a view of a wall 🥹