Overall Ratings & Reviews Le Farnatchi

Amazing little riad tucked away near the souk. Could not have been friendlier, rooms full of character and the warmth of the hospitality was first class. Great little spot and thoroughly recommend!!

Always a fantastic stay at Le Farnatchi. All of the staff are wonderful and so helpful, the rooms are absolutely beautiful and

The hotel itself is beautiful and clean with great staff. I wish if the hotel was in a different location. It is in old madina, in a part where you have to walk by an unsafe area (especially at night) before reaching the hotel. Google maps showed us that we will arrive by car to the hotel front door, but obviously Google maps is not updates and we had to use Waze. There is a weird tight garage that was suspicious and those who work there have an attitude. They were very rude. We went to check the hotel and left our luggage at car, but decided not to stay. It was unsafe to walk with so many luggages even with the help of the hotel. We didn’t feel safe, so we had to leave and book another hotel for the same amount of nights at this hotel. We came back during the day to stay at this hotel but with a carry on bags for 1-2 nights. The staff did their best to convince us that it’s safe but I couldn’t ignore my gut.

Wonderful stay at Le Farnatchi. All the staff were friendly and accommodating, the room was beautiful and impeccably maintained. So many places to rest and relax within the riad, complimentary mint tea and coffee on request, and breakfast served to the room was an extra luxury. Located a 5 min walk from Place Moukef, staff would come to meet us there if called in advance. Nearby is the Ben Yousef Medersa, several good restaurants including their own, and the north end of the souk. Hammam and spa treatment was thoroughly relaxing. Already planning a return visit.

Exceptionally friendly staff. Helpful from when we got out of our taxi and helped navigate us to the riad at 10pm at night. Hospitable and made sure we had eaten when we arrived. Ordered from the riads restaurant which was very delicious. Arranging cars and trips was seamless.

We had a phenomenal stay at Le Farnatchi. The property is beyond gorgeous, location is perfect, and the complimentary breakfast and canapes were stellar. The real stand out, however, is the staff. Everyone went above and beyond for you - from helping to book cars, dinner reservations, and even escorting us to our cabs so we would feel safe at night/not get lost. We had an INCREDIBLE time during our stay and I truly cannot recommend this property enough The spa is also wonderful. HIGHLY recommend!

The staff were amazing, breakfast was stunning. Will visit again

I have never encountered such a money hungry, greedy hotel in my life. I was supposed to travel for my 1 year anniversary in March and had booked a 3 night stay. My husband ended up getting badly injured requiring surgery. I asked the hotel if I could get a refund and they refused because I booked a nonrefundable rate but I explained to them I didn’t plan on my husband getting injured and now his surgery is costing me 4k out of pocket and the amount spent on the hotel three nights will help me pay for this surgery but they did not express any sympathy let alone offer any kind of refund. i asked can I get the total amount less a certain percentage if they want to charge a cancellation fee but at least return some of my money. They refused. I then asked if I could get a credit and change my dates to June so that I don’t lose my money. Because of them I am still having trouble finding the money to pay for my husbands surgery and can’t travel to Morocco in June when my husband recovers because they kept my money. I sent them so many emails, called them so many times begging them, crying to them to please just give me something but they expressed zero amount of empathy because all they care about is keeping your money. There are businesses that will easily at the very least reschedule you to come back another time. Even Air Morocco and agafay desert hotel when both were nonrefundable, gave me an option of refund or credit. DO NOT BOOK WITH THESE MONEY HUNGRY GREEDY MONSTERS.

الفندق ممتاز من الداخل وهي عباره عن رياض اي بيت قديم قيه طابع مغربي من الدكورات والحوش الصغير بس جميل ومريح كما ان كانو ممتازون بالاستقبال والمعامله وخاصه السبد مراد في تلبيت كل طلباتنا وحمايه من خارج الروضه في الوصول الى الاماكن المطلوبه شكرا جدا السيد مراد وايضا السيده سعيده The hotel is excellent from the inside, and it is a kindergarten, any old house with a Moroccan character of the old houses and small monsters, but it is beautiful and comfortable, and the butte were excellent in reception and treatment, especially the butter Murad in meeting all our requests and protection from outside the kindergarten in reaching the required places. Thank you very

Superb service.

Know before you go so you can determine if a Riad is the right stay for you. The Riad was located in the Medina, hustle and bustle of the old city which at the time when I booked was unaware what the old city consisted of. Your car or taxi can not take you all the way to the door. You will have to park around 5 minutes walk away and rely on hotel staff to get your luggage and chauffeur you to the door.

Great hotel! Very friendly staff

With exception of one, excellent staff and the problem one was never seen after we asked to avoid them. Property is very nice, quiet, and having our breakfast delivered every morning on our private roof top terrasse was awesome. Overall excellent experience and was surprised that laundry was not charged and delivered the same day. The restaurant was also awesome and very convenient. Highly recommended for your stay in the Medina.

Fantastic, beautiful, clean and quiet. would highly recommend!

Amazing service and hospitality. As a special touch for my birthday they got me a wonderful cake and all staff signed the card. Very unexpected. Also, a very convenient location if you’re looking for something close to the city center.

Such a beautiful place to stay in Marrakech. The staff really help you get accustomed to the hustle and bustle of the city. Breakfast on the rooftop is amazing!!! Beds are comfy. Showers amazing. Can’t say enough good things!

The Riad Farnatchi was incredible! We were greeted with mint tea, the facilities were amazing. There are multiple gardens and the terrace at each room is a beautiful peaceful retreat after being in the Medina. The room was incredible, breakfast every morning was delicious and I highly recommend the home cooked dinner. We looked at many Riads to stay at in Marrakech but we are so glad we picked this one. Truly an amazing experience. The staff was the cherry on top, the hospitality was second to none. Loved it!

One of the very best stays in a long travel history. The Riad is gorgeous, the staff is extraordinarily helpful, kind, gracious, fun and extremely generous of time and spirit... anticipating your even need/desire...all around remarkable. There is no request that goes unanswered and done within minutes. (They even repaired a broken purse handle for me.) It felt like home and felt like spending time with a happy family. The Riad's restaurant Trou au Mur (directly in front of the Riad) is wonderful. The food is fantastic, the design stunning and the rooftop dining area is romantic, to say the least. I musn't forget to mention the hamam/spa. One of the best I have ever experienced. It is obvious that the Owner of the Riad takes great pride and care in making the guest's stay an enchanting and memorable one. In sum, I could live there in a heartbeat.

We had a fantastic stay at Riad Farnatchi. The property is beautiful and the rooms are large with tons of charm. The staff goes above and beyond to make your stay special. We would definitely return.

We were immensely impressed with Riad Farnatchi - the accommodation and the staff were brilliant. The suites are spacious, delightful and extremely clean and comfortable. We enjoyed being able to sit outdoors with privacy, on our roof terrace. We used the restaurant twice and the meals were first class. The staff are wonderfully helpful and do their best to make you fell welcome and at home. The location of the Riad is on the northern side of the souks which requires good navigational skills, especially in the evenings when the area can be a little intimidating to those not used to Moroccan ways!