Overall Ratings & Reviews L'Hermitage Hotel Shenzhen

A bit far from train station, otherwise everything perfect

Very good price and nice property. But not very close to many restaurants.

Everything was good! No complaints!

Clean, tidy, spacious, quiet room, well maintained.

All good

I had a wonderful 9-day stay at this hotel during my visit to China. The staff were professional and welcoming, and the room was spacious, spotless, and very comfortable. The internet connection was reliable, which was a bonus. I highly recommend this hotel and would definitely stay here again.

Nice, quiet & safe area. Staffs are friendly & helpful. Level 8 room cleaning lady is accommodating & doing an excellent job. Great work.

Very nice, clean and spacious room! Usually I don’t trust the hotel’s own photos on booking apps, but this one looked exactly as is, very presentable. The bathroom was big with a lovely bathtub and window to bedroom which made it feel nice and open (with blinds if privacy is needed) and a separate, strong shower. Water pressure perfect and hot water all day. Most of the staff spoke English and were very helpful, friendly and accommodating! Only downside was the mattress felt a little like it was sinking in the middle (not too firm or maybe a little old) but it was still a comfy sleep if I shuffled to the side. And the location is a little far from attractions/ restaurants/ shops but it’s easy enough to get a taxi or DiDi to wherever you need to go. I would definitely stay here again.

Rooms are way too dark, bad lighting facilities, can barely see stuff. The shower gel and those are not the brand it shows on Expedia

Spent a few days here this week, its kind of a trip back to the 90s decor wise but apart from the first room smelling a damp I enjoyed the stay. English speaking staff are super friendly and go beyond attentitive. Breakfast buffet was adequate but not expansive with healthy options.

I was absolutely blown away by the experience and amenities at a hotel and would recommend this to anyone looking for a five-star feel in a relatively up and coming fresh district in China. The rooms had super comfy bath areas and reminded me of something you would find JW Marriott for Mandarin hotel - Just wow. The breakfast buffet could improve a bit with its Western selections however, it certainly did not disappoint when it came too much of the local staple foods and quality was certainly good. The gym facilitiy was also a plus with an included dry sauna which made it very inviting for me the next time I stay. Overall: a great stay and will recommend it to others , and look to stay here again in the future.

This hotel building and interior were very good, modern, and clean. The staff was quite helpful in helping us finding places to go. For breakfast, the food is quite various and tasty, also the nice things was the chef was willing to cook speacial meal for my vegetarian husband. The drawbacks, however, they charged my 3-year-old daughter for the breakfast. It costs around RMB 51 if I’m not mistaken. It’s not much, but still, I never been charged before in any 5-star hotels for my kids’ breakfast. One more quite silly thing I guessed, remember not to bring their laundry bag when you checked-out because they will charge you RMB 50. In most hotels it was given for free but not this one.

Loved my stay at L'Hermitage. The staff were super helpful, one of the best hotel stays I have experienced. The room was comfortable, clean and well maintained and the bed was as comfortable as you can get. It is located near Shenzhen University in a suburban street with plenty of shops (convenience store, dry cleaner and restaurants/fast food etc.) within close walking distance. 20 minute taxi ride to most city center locations and only 10 minutes from a major shopping center filled with restaurants, cafes and world famous brands.

Comfortable room, reliable wifi, very helpful staff.

Quiet hotel with excellent servvice provided by the staff~ Room is neat, tidy and clean~ Comfortable and accessible~

Fantastic facilities and room conditions. Staffs are very professional and friendly

Hotel is absolutely amazing. Clean room, nice bathroom, nice bathtub. Only one minor thing that not good enough is the location. It is quite difficult to find a public transport. Even a taxi.

The location is not close to subway but there is a bus stop close by. There are no tourist attractions in the area. The breakfast is good with a lot of selection.

Property is Nice. Management struggles to employ English speaking people. Would be worth the price if they had a better breakfast selection and kept watch on empty servings.

With very helpful and friendly staff who spoke excellent English. Very clean room with all the amenities you would expect from a 5 star hotel.. Will revisit