Amaris Hotel Bekasi Barat

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Overall Ratings & Reviews Amaris Hotel Bekasi Barat

Traveloka (5,558)
Other sources (16)
8.2
Very Good
From 5,558 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

8.0

Location

8.2

Service and Facilites

8.2

People often mention about Amaris Hotel Bekasi Barat
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Staff Friendliness (51)
Distance to City Center (49)
Accessibility (46)
Ambiance (46)
Bedroom (46)
Variety (43)
Bathroom (40)
Taste (38)
Hotel Area (36)
Wifi (32)
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Traveler Reviews Amaris Hotel Bekasi Barat

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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 1 day(s) ago
Strategic location, delicious breakfast, awesome in short
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S***a
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8.7
/10
Reviewed 4 day(s) ago
Not cold enough, the room still smells of AC.
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P***T
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10.0
/10
Reviewed 2 week(s) ago
Very cool activity close to everywhere
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P***T
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9.7
/10
Reviewed 2 week(s) ago
Very cool activity close to everywhere
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LISA A.
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9.7
/10
Reviewed 3 week(s) ago
Check-in late at night, quick assistance
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Accommodation's Reply
13 Apr 2026
Dear Ms. Lisa A., This is a brief message from Amaris Bekasi Barat Hotel. First, we would like to thank you for the opportunity to welcome and serve you during your stay. We are honored to receive such a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that the service we provided you was excellent. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Noer
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10.0
/10
Reviewed 3 week(s) ago
Comfortable, clean, and friendly service
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. Noor W., This is a brief message from Amaris Bekasi Barat Hotel. First, we would like to thank you for the opportunity to welcome and serve you during your stay. We are honored to receive a positive review of Amaris Bekasi Barat Hotel. We are pleased to hear that the service and comfort we provided were to your liking. We apologize for any inconvenience you experienced during your stay at Amaris Bekasi Barat Hotel. We hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Noer
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8.5
/10
Reviewed 3 week(s) ago
Comfortable service and clean rooms
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. Noor W., This is a brief message from Amaris Bekasi Barat Hotel. First, we would like to thank you for the opportunity to welcome and serve you during your stay. We are honored to receive a positive review of Amaris Bekasi Barat Hotel. We are pleased to hear that the service and comfort we provided were to your liking. We apologize for any inconvenience you experienced during your stay at Amaris Bekasi Barat Hotel. We hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Leo
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8.5
/10
Reviewed 3 week(s) ago
The rooms are nice and comfortable, the staff are friendly, and the breakfast is quite good. 👍 It's just that because this hotel is located near the highway and the train tracks, it's a bit disturbing when sleeping.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Leo N, Greetings from Amaris Hotel Bekasi Barat. First of all, we would like to thank you for the opportunity to welcome and serve you during your stay. We are honored to receive your positive review of Amaris Hotel Bekasi Barat. We are delighted to hear that the service, comfort, and food we served were excellent for you. We apologize for any inconvenience you experienced during your stay at Amaris Hotel Bekasi Barat. We hope to welcome you back to Amaris Hotel Bekasi Barat again. Sincerely, Hotel Manager - Amaris Hotel Bekasi Barat
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J***n
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
It's just that it doesn't have a smart TV yet, other than that it's ok... The food is delicious.
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Accommodation's Reply
13 Apr 2026
Dear Gentlemen/Ladies, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive such a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that the food we served was a memorable experience for you. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. Your feedback regarding the Smart TV is invaluable to us. We look forward to welcoming you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Verified Traveler
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Staycation
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8.5
/10
Reviewed 9 week(s) ago
Friendly hotel staff, good breakfast.
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Accommodation's Reply
04 Mar 2026
Dear Gentlemen/Ladies, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive a positive review of Amaris Bekasi Barat Hotel. We are pleased to hear that the service, comfort, and breakfast we provided were to your liking. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again at Amaris Bekasi Barat Hotel. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Y***i
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
In short, it's the best, recommended, family choice, kids are happy, mom is happy too, definitely coming here again
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1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Gentlemen/Ladies, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive a positive review of Amaris Bekasi Barat Hotel. We are pleased to know that the service and comfort we provided impressed you. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again at Amaris Bekasi Barat Hotel. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Verified Traveler
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10.0
/10
Reviewed 11 week(s) ago
Staying at the Amaris West Bekasi is quite comfortable for a short trip. Its strategic location, close to the city center, offers easy access to local culinary delights. The rooms are clean, with cool air conditioning and working hot water. The staff is friendly and check-in is quick. Breakfast is simple but tasty. It's suitable for business trips or transit, and the price is reasonable.
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay at our hotel. We are honored to receive such a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that our service, comfort, breakfast, and location were excellent for you. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Jameela
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8.2
/10
Reviewed 13 week(s) ago
near the toll road so it's a bit noisy at night.
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Accommodation's Reply
02 Feb 2026
Dear Ms./Mrs. Jamila, This is a brief message from Amaris Bekasi Barat Hotel. First, we would like to thank you for the opportunity to welcome and serve you during your stay at our hotel, and we are honored to receive a positive review of Amaris Bekasi Barat Hotel. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Jonatan
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5.0
/10
Reviewed 13 week(s) ago
I entered the room was not clean and the bathroom still had dirt that had not been flushed and also the information was not clear, I work in a hotel, a hotel manager at a hotel in Lombok, and I always prioritize the comfort of my guests, friendly and smiling especially conveying information very clearly and my staff is obliged to resolve any guest complaints, I have submitted a refund and reschedule was rejected by the hotel and finally I booked again, but the things I found in the room were like the description I wrote, and the breakfast was also not tasty I did not understand what the purpose and purpose was the same as asking for eggs I waited a long time but it did not arrive at my table and finally I asked the waiter and it turned out it had not been made yet, I did not say much and went straight up to my room.
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1 people find it helpful
Accommodation's Reply
28 Jan 2026
Dear Mr. Jonathan, Greetings from Amaris Bekasi Barat Hotel. First of all, we would like to thank you for the opportunity to welcome and serve you during your stay here, and we are honored to receive your review of Amaris Bekasi Barat Hotel. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. Your feedback will be invaluable in helping us improve in the future. We sincerely hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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L***m
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9.1
/10
Reviewed 14 week(s) ago
Clean place, close to Bekasi City, delicious food, friendly CS
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay at our hotel. We are honored to receive such a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that the comfort, location, and cuisine we served provided a memorable experience for you. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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J***n
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8.6
/10
Reviewed 14 week(s) ago
For breakfast, pay more attention to the taste,
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Amaris Bekasi Barat Hotel would like to inform you that, first and foremost, we would like to express our gratitude for the opportunity to welcome and serve you during your stay at our hotel. We are deeply honored to receive your review of Amaris Bekasi Barat Hotel. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. Your feedback is invaluable in our future development. We sincerely hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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i***a
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8.5
/10
Reviewed 14 week(s) ago
Considering Amaris is part of the Santika Group, expectations were high. The staff was very friendly and helpful, and the rooms had a bonus view of the MBZ Toll Road. However, amenities were inadequate for the number of guests, drinking water was limited, dishes and bed linens were lacking in cleanliness, and breakfast was less than satisfactory (the cereal tasted like water and the menu was predominantly salty). At breakfast, used plates were also not promptly removed, making it uncomfortable. Hopefully, the quality of service can improve in the future and align with the hotel group's reputation.
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+5
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Accommodation's Reply
19 Jan 2026
Dear Gentlemen/Ladies, This is a message from Amaris Bekasi Barat Hotel. First, we would like to thank you for the opportunity to welcome and serve you during your stay. We are honored to receive your review of Amaris Bekasi Barat Hotel. We are pleased to know that our location was excellent for you. We apologize for any inconvenience you experienced during your stay at Amaris Bekasi Barat Hotel. Your feedback regarding the cleanliness of linens and tableware, the breakfast menu, and the service during breakfast will be valuable in our improvements to prevent such incidents from happening again in the future. We hope to welcome you back to stay with us again at Amaris Bekasi Barat Hotel. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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D***i
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10.0
/10
Reviewed 17 week(s) ago
Clean, friendly, comfortable, delicious, economical
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Amaris Bekasi Barat Hotel would like to express our sincere gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that the service and comfort we provided were to your liking. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Prima V. N.
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10.0
/10
Reviewed 17 week(s) ago
The shower is a bit broken .. Ablution can .. When I want to take a bath can not be moved to the shower 🚿
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Accommodation's Reply
29 Dec 2025
Dear Ms./Mrs. Prima V.N., This is a brief message from Amaris Bekasi Barat Hotel. First, we sincerely thank you for giving us the opportunity to welcome and serve you during your stay. We are also honored to receive your feedback regarding Amaris Bekasi Barat Hotel. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. Your feedback will help us improve in the future. We hope to welcome you back to Amaris Bekasi Barat Hotel again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Y***a
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8.5
/10
Reviewed 18 week(s) ago
Comfortable and clean, friendly CS, strategic location
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Accommodation's Reply
23 Dec 2025
Dear Valued Guest, This is a message from Amaris Bekasi Barat Hotel. First, we would like to express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive such a positive review of Amaris Bekasi Barat Hotel. We are delighted to hear that our service, comfort, and location were excellent for you. We apologize for any inconvenience you may have experienced during your stay at Amaris Bekasi Barat Hotel. We sincerely hope to welcome you back to stay with us again. Sincerely, Hotel Manager - Amaris Bekasi Barat Hotel
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Number of reviews per page
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