Overall Ratings & Reviews Hotel Sibayak International

Wanting to have breakfast, you have to queue first to get a dining table. When you first book a room from the app, you request a room with 1 double bed but you are given a twin bed. You sleep like you are friends even though you are husband and wife 🤣

Check-in time too noon (15.00) while occupation is not too high. No porter for help to carry my baggage.

Even though the hotel building is old, the rooms are spacious, clean, comfortable, and the service is very good. The breakfast is quite varied and delicious. If the building and rooms are renovated or rejuvenated, it will definitely be even better...

The hotel is very comfortable. Suitable for bringing children and family.

good, but the bathroom and room facilities are old.. need to be renovated

cool very satisfying and clean friendly

This hotel claims its name is international but its hospitality does not reflect its internationality at all, because when I stayed here I complained to the receptionist that the bed cover and linen in my room were torn and dull, they said they would contact me again, but after waiting for 1 hour, they never came until I checked out Not to mention the room was old and there were many leaks on the ceiling, lots of peeling wall paint, it seems the room is not well maintained As soon as I entered the restaurant during breakfast time, I wanted to drink but the glass was empty and I tried to ask the SPV at the restaurant, he only said for a moment Sir, I waited right in front of the water stand, 5 minutes he didn't come, I complained again and instead I was the one who was scolded "Wait a minute Sir, the glass is being washed"..!!! Poor Owner if his Employees know how to handle Guests in the Hospitality Industry like that, it could ruin the hotel brand.. Even though the basic handling of my Complaint was as simple as "Okay Sir, which chair would you like to sit in, I'll bring your drink there" I stayed in the Family type which is in the High Season room price range of 3.5-4 million/night, for the service and experience like what I felt it was not Worth it and Not Recommended to Stay there again Thanks

It's worth it at that price.

Swimming pool like the kids pond in the afternoon no more privacy for the guest. The rest fantastic

During my stay here, the service was good, even though the check-in time was 3, I tried after 2 and it turned out the room was already available.

Overall... satisfied... comfortable atmosphere... good and friendly service

Even though you can't check in before 15.00, the service is satisfactory for families and children.

Friendly staff and complete hotel facilities

The vibe is good but because it is an old hotel, many things need to be renovated, many things are broken and the food tastes bad

very good where the staff and employees are very helpful during your stay at the Sibayak Hotel

Great, according to my wishes and beauty, hopefully next year I can come here again with my family, amen

So far so good Food is not very varied Location is good Rooms are clean

Good facilities, friendly and helpful staff. Strategic location close to minimarket

Good for family vacation 😀. The place is fun for families. The food is also delicious

The check in process was very helpful and the service was friendly.